Northwestern Medicine
Client Office Phlebotomist FLOAT-Part-time Days TW
Northwestern Medicine, Bloomington, Illinois, us, 61791
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient‑first approach set us apart as a leader in the healthcare industry. As an integral part of our team, you’ll have the opportunity to join our quest to improve health care across the Northwestern Medicine system. We pride ourselves on providing competitive benefits—including tuition reimbursement, loan forgiveness, 401(k) matching, and lifecycle benefits—to take care of our employees.
Job Description Part‑time, 32 hours per week (Phlebotomy). Ability to work a flexible schedule and two weekends per month is required, with flexibility for early or late hours as needed by clients. Comfortable driving to client sites in Bloomington, Pekin, and Peoria. Base hourly rate includes float differential compensation.
Client Office Phlebotomist‑Float This role reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and regulatory and accreditation standards.
Responsibilities
Perform phlebotomy and other specimen collections per age‑related standards.
Provide appropriate post‑phlebotomy patient care.
Identify need for patient medical assistance and call code as appropriate.
Review and record refrigerator temperature(s) and QC/QA records; report concerns via Corrective Action Log and to maintenance.
Use manual requisitions; label specimens appropriately and process specimens according to established protocols.
Effectively procure blood specimens from infant, adult, geriatric, and wheelchair‑bound patients.
Demonstrate competency for age‑related responsibilities and understand equipment operation and maintenance.
Follow up outstanding orders on manifest log; communicate all timed, completed or uncompleted draws/charges/results to client office staff; perform other duties as assigned.
Obtain written physician orders with all required information and accurately order laboratory tests in the computer system.
Prioritize tasks and multitask effectively.
Maintain a recollection or cancellation rate of less than 2 %.
Follow JCAHO National Patient Safety goals regarding two patient identifiers and handwashing.
Present a friendly, approachable, professional demeanor and appearance.
Provide accurate information and timely updates to patients and customers.
Address questions and concerns promptly or refer to the appropriate person.
Demonstrate teamwork by helping co‑workers across departments.
Communicate effectively, respect diverse opinions, and acknowledge contributions of others.
Use organizational and unit/department resources efficiently.
Manage work schedule efficiently, completing tasks and assignments on time.
Participate in efforts to reduce costs, streamline processes, and improve services.
Notify laboratory and/or physician of specimen procurement problems to ensure optimal care.
Provide follow‑up on test results to appropriate individuals in a professional and courteous manner.
Stay updated on information via emails and demonstrate compliance in MediaLab.
Maintain a safe work environment, hold self accountable for safe practices, and contribute to patient safety.
Adhere to recommendations and requirements of the Lab and Hospital Safety Committee.
Perform all aspects of patient care to optimize safety and reduce medical errors.
Comply with all organizational policies regarding ethical business practices.
Perform clerical duties related to handling and processing of lab specimens.
Handle faxing, printing, filing, reviewing, and verbally releasing laboratory results.
Initiate responsibilities without prompting and complete tasks independently without immediate supervision.
Demonstrate teamwork values consistently.
Assist coworkers to complete assigned tasks.
Travel to additional sites when needed.
Qualifications Required
High School diploma or equivalent.
Phlebotomy certification from a nationally recognized organization or training from a phlebotomy school/medical institution, or at least one year of phlebotomy experience in a healthcare setting.
Preferred
Experience performing phlebotomy on a broad range of patient types.
Experience with processing lab specimens, transferring specimens, and handling a centrifuge.
Familiarity with medical EMR systems.
Knowledge of medical terminology.
Valid driver’s license and auto insurance.
Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check Northwestern Medicine conducts a background check that includes criminal history for newly hired team members and, at times, internal transfers. If offered a position, you will be required to complete an authorization and disclosure form allowing us to run the background check. Results are evaluated on a case‑by‑case basis in accordance with all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person.
Benefits We offer a wide range of benefits that provide employees with tools and resources to improve physical, emotional, and financial well‑being while protecting against unexpected life events.
Learn more about our benefits .
Sign‑on Bonus Eligibility Internal employees and rehires who left Northwestern Medicine within one year are not eligible for the sign‑on bonus. Exception: new graduate internal employees seeking their first licensed clinical position at NM may be eligible, depending on the job family.
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Job Description Part‑time, 32 hours per week (Phlebotomy). Ability to work a flexible schedule and two weekends per month is required, with flexibility for early or late hours as needed by clients. Comfortable driving to client sites in Bloomington, Pekin, and Peoria. Base hourly rate includes float differential compensation.
Client Office Phlebotomist‑Float This role reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and regulatory and accreditation standards.
Responsibilities
Perform phlebotomy and other specimen collections per age‑related standards.
Provide appropriate post‑phlebotomy patient care.
Identify need for patient medical assistance and call code as appropriate.
Review and record refrigerator temperature(s) and QC/QA records; report concerns via Corrective Action Log and to maintenance.
Use manual requisitions; label specimens appropriately and process specimens according to established protocols.
Effectively procure blood specimens from infant, adult, geriatric, and wheelchair‑bound patients.
Demonstrate competency for age‑related responsibilities and understand equipment operation and maintenance.
Follow up outstanding orders on manifest log; communicate all timed, completed or uncompleted draws/charges/results to client office staff; perform other duties as assigned.
Obtain written physician orders with all required information and accurately order laboratory tests in the computer system.
Prioritize tasks and multitask effectively.
Maintain a recollection or cancellation rate of less than 2 %.
Follow JCAHO National Patient Safety goals regarding two patient identifiers and handwashing.
Present a friendly, approachable, professional demeanor and appearance.
Provide accurate information and timely updates to patients and customers.
Address questions and concerns promptly or refer to the appropriate person.
Demonstrate teamwork by helping co‑workers across departments.
Communicate effectively, respect diverse opinions, and acknowledge contributions of others.
Use organizational and unit/department resources efficiently.
Manage work schedule efficiently, completing tasks and assignments on time.
Participate in efforts to reduce costs, streamline processes, and improve services.
Notify laboratory and/or physician of specimen procurement problems to ensure optimal care.
Provide follow‑up on test results to appropriate individuals in a professional and courteous manner.
Stay updated on information via emails and demonstrate compliance in MediaLab.
Maintain a safe work environment, hold self accountable for safe practices, and contribute to patient safety.
Adhere to recommendations and requirements of the Lab and Hospital Safety Committee.
Perform all aspects of patient care to optimize safety and reduce medical errors.
Comply with all organizational policies regarding ethical business practices.
Perform clerical duties related to handling and processing of lab specimens.
Handle faxing, printing, filing, reviewing, and verbally releasing laboratory results.
Initiate responsibilities without prompting and complete tasks independently without immediate supervision.
Demonstrate teamwork values consistently.
Assist coworkers to complete assigned tasks.
Travel to additional sites when needed.
Qualifications Required
High School diploma or equivalent.
Phlebotomy certification from a nationally recognized organization or training from a phlebotomy school/medical institution, or at least one year of phlebotomy experience in a healthcare setting.
Preferred
Experience performing phlebotomy on a broad range of patient types.
Experience with processing lab specimens, transferring specimens, and handling a centrifuge.
Familiarity with medical EMR systems.
Knowledge of medical terminology.
Valid driver’s license and auto insurance.
Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check Northwestern Medicine conducts a background check that includes criminal history for newly hired team members and, at times, internal transfers. If offered a position, you will be required to complete an authorization and disclosure form allowing us to run the background check. Results are evaluated on a case‑by‑case basis in accordance with all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person.
Benefits We offer a wide range of benefits that provide employees with tools and resources to improve physical, emotional, and financial well‑being while protecting against unexpected life events.
Learn more about our benefits .
Sign‑on Bonus Eligibility Internal employees and rehires who left Northwestern Medicine within one year are not eligible for the sign‑on bonus. Exception: new graduate internal employees seeking their first licensed clinical position at NM may be eligible, depending on the job family.
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