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NCBiotech

Field Engineer

NCBiotech, Charlotte, North Carolina, United States, 28245

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Requisition Number: 72415

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible. With our people, we break through limitations and expectations – not once in a career, but every day. We help move our company, and the world, forward.

At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines.

Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one.

Scope of Position Field Engineer(s) provide on-site and remote technical assistance globally to both internal and external customers and support field projects, training classes, corporate‑owned manufacturing facilities, Product Line Management, and Commercial Sales and Marketing.

Day to Day Responsibilities

Master optical test and splice equipment and procedures required to perform work you're leading.

Travel to customer sites to install, test, and document fiber optic communication systems.

Perform as a Project Leader with the responsibility for coordinating and executing all facets of a fiber optic network installation.

Instruct fiber optic training courses at various Corning locations, regional locations, and at customer sites.

Provide technical assistance to internal and external customers via the Technical Support Line.

Provide on-site technical assistance and solving problems for various Corning customers at various locations.

Complete on-site investigations of potential product issues raised by customers.

Act as the primary means of field remediation to resolve quality issues at customer sites.

Conduct product evaluations on both Corning and competitor products.

Actively pursue, obtain and report competitive information to Product Line Management, Manufacturing and Sales/Marketing.

Provide recommendations to Sales, Manufacturing and Field Engineering to solve quality and/or field related problems.

Coordinate project and support‑related travel and logistical activities and plans as assigned.

Travel to manufacturing facilities when needed to share technical knowledge of product deficiencies witnessed in the field.

Provide global technical support of HSDC’s.

Travel Requirements

Up to 75%.

Must be able to obtain a U.S. Passport.

Hours of work / Work schedule / Flex‑time

Monday – Friday, standard business hours.

Willingness to work outside of normal scheduled business hours when necessary.

Required Education

Bachelor of Science Degree in a technical field from a recognized college or university.

Will consider degree in Physics, Math, Computer Science or similar subject areas.

Prefer degree in Engineering in Electrical, Mechanical, Chemical, Civil or similar subject areas.

Desired Experience

Technical writing ability, with emphasis on effective presentation of detailed concepts.

Knowledge of construction and project planning procedures.

Some related work experience and/or military background in telecommunications.

Prior supervisory / functional management experience – or – training.

Fluent Language Skills in Spanish, French or Portuguese (written and spoken) a plus.

Additional Requirements

Must be willing to remain in this position for a minimum of two years.

Must be able to pass a background check, drug screening and driving record check.

Must not be color blind – distinct color acuity is required in this industry.

Must be able to work in various indoor and outdoor environments.

Must be able to lift parcels and equipment weighing up to 50lbs.

Must be able to climb ladders and work from aerial lifts.

Must possess a valid driver’s license.

Must have a primary means of transportation to support local travel.

This position does not support immigration sponsorship.

The range for this position is $60,410.00 - $83,065.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job‑related factors, including but not limited to geographic location, market demands, experience, training, and education.

A job that shapes a life. Corning offers you the total package. Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one.

Company‑wide bonuses and long‑term incentives align with key business results and ensure you are rewarded when the company performs well.

We provide a 100% company‑paid pension benefit with fixed contributions that grow throughout your career. Combined with matching contributions to your 401(k) savings plan, total contributions can reach between 7% and 12% of your pay.

Our health and well‑being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company‑paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP).

We offer a recognition program to celebrate successes and reward colleagues who make exceptional contributions.

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at accommodations@corning.com.

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