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Bridgeway Center, Inc.

Access Specialist (Health Clinic)

Bridgeway Center, Inc., Fort Walton Beach, Florida, us, 32549

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Position Summary: Bridgeway Center, Inc. (BCI) is seeking an enthusiastic, professional, and customer-focused individual to join our Health Clinic team as an Access Specialist. The ideal candidate enjoys working with the public, provides exceptional customer service, and is committed to ensuring every client has a positive and supportive experience.

The Access Specialist serves as the first point of contact for patients and visitors and is responsible for front-desk and administrative operations within the Health Clinic. Duties include greeting patients, answering phones, responding to inquiries, collecting and accurately entering patient information into the Electronic Health Record (EHR), and scheduling and verifying appointments.

This position also involves notifying patients of prior balances, collecting payments, processing credit card transactions, balancing the cash drawer, and maintaining strict confidentiality at all times. In addition, the Access Specialist is responsible for cleaning the Health Clinic on Fridays.

Strong multitasking skills, professionalism, attention to detail, and the ability to collaborate effectively with BCI staff and external stakeholders are essential to ensuring seamless clinic operations and positive patient experiences.

Why Join BCI? At BCI, you will be part of a dynamic and innovative organization dedicated to improving the quality of life for the individuals and communities we serve. As an Access Specialist, your work will be meaningful and impactful, allowing you to make a difference every day.

The Health Clinic is committed to providing effective, accessible, and meaningful care. New associates receive comprehensive onboarding, training, mentoring, and coaching to support both professional growth and long-term success.

We encourage you to explore this opportunity further by submitting your application and resume and joining our dedicated BCI team.

Benefits Offered BCI offers a competitive wage and benefits package, including:

Eleven (11) Paid Holidays

Seventeen (17) days per year of Paid Time Off (PTO)

403(b) Retirement Plan with Employer Match

Employee Assistance Program (EAP)

Health Care / Dependent Care Reimbursement Program

Employer-Paid $15,000 Life Insurance

Teladoc

Health Insurance

Vision and Dental Insurance

Minimum Requirements:

High School Diploma or equivalent General Education Diploma (GED)

Applicants must be able to pass an Agency for Health Care Administration (AHCA) Medicaid and Florida Department of Children and Families (DCF) Level II background check, drug screen, Tuberculosis (TB) test, and National Sex Offender Registry search. Applicants must be at least twenty-one (21) years old and possess a valid Florida Driver’s License with no more than three (3) points on their driving record to be insured under BCI’s automobile insurance policy.

Please include a resume with the application.

Position-Specific Requirements:

Bilingual/bicultural in English and Spanish preferred (not required)

Experience with Athena and Phreesia systems preferred (not required)

Knowledge/Skills/ & Abilities:

Ability to maintain strict confidentiality

Sensitivity and respect for individuals of all cultures and backgrounds

Excellent interpersonal, communication, and organizational skills

Duties / Responsibilities: Some of the job tasks and responsibilities include, but are not limited to:

Answering phones and greeting patients and visitors

Obtaining, verifying, and accurately entering patient information into the HER

Scheduling, verifying, and rescheduling appointments as needed

Notifying patients of prior balances and collecting payments

Processing credit card transactions and issuing receipts

Maintaining cash drawer reconciliation

Upholding patient confidentiality and HIPAA standards

Cleaning the Health Clinic on Fridays

We look forward to receiving your application and welcoming you to our team at BCI!

Work Schedule:

Monday – Thursday: 7:00 a.m. – 4:00 p.m.

Friday: 8:00 a.m. – 12:00 p.m. (Health Clinic cleaning)

Work Location: Fort Walton Beach (FWB)

Wage: The wage for this position is $16.00 per hour

NOTE: APPLICANTS WHO DO NOT MEET MINIMUM REQUIREMENTS WILL NOT BE CONSIDERED.

ALL APPLICANTS ARE SUBJECT TO DRUG TESTING.

BRIDGEWAY CENTER, INC. (BCI) IS A DRUG-FREE WORKPLACE AND AN EQUAL OPPORTUNITY EMPLOYER

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