Reflexive Concepts
Reflexive Concepts is seeking a skilled System Administrator II to join our team!
The System Administrator must provide Storage Support - the sustainment of the entire storage environment for two geographically dispersed locations, including support for a heterogeneous environment compromised of multi-vendor high performance storage platforms, mass storage subsystems, fiber channel interconnection fabrics, and supporting software in a complex computing environment.
Requirements
B.S. in a technical discipline and 5 years’ experience as a System Administrator in programs and contracts of similar scope, type and complexity is required or 10 years’ experience in lieu of degree.
Proficient with the following (as specific position requires):
Provide support for implementation, troubleshooting and maintenance of IT systems
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth experience in trouble-shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
DoD 8570 IAT II level certification required
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The System Administrator must provide Storage Support - the sustainment of the entire storage environment for two geographically dispersed locations, including support for a heterogeneous environment compromised of multi-vendor high performance storage platforms, mass storage subsystems, fiber channel interconnection fabrics, and supporting software in a complex computing environment.
Requirements
B.S. in a technical discipline and 5 years’ experience as a System Administrator in programs and contracts of similar scope, type and complexity is required or 10 years’ experience in lieu of degree.
Proficient with the following (as specific position requires):
Provide support for implementation, troubleshooting and maintenance of IT systems
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Manage the daily activities of configuration and operation of IT systems
Provide assistance to users in accessing and using IT systems
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide in-depth experience in trouble-shooting IT systems
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
DoD 8570 IAT II level certification required
#J-18808-Ljbffr