Stryker Corporation
OnSite Specialist - Memphis, TN (OVERNIGHT WEEKEND: SIX MONTH TEMP ASSIGNMENT)
Stryker Corporation, Memphis, Tennessee, us, 37544
* Utilizes a wide array of knowledge, technical skills and critical thinking abilities to facilitate job functions during surgical procedures as well as preoperative and postoperative equipment management.* Essential duties & responsibilities: (detailed description)* Provides clinical surgical support by managing all relevant equipment.* Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.* Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices.* Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel.* Maintains knowledge base of equipment and disposable products through Stryker education training programs.* Provide physicians and OR personnel with information on new and current products.* Must be able to accurately and honestly record and report data metrics related to all specific job functions on a monthly basis.* Responsible for maintaining up-to-date account information to ensure continuous high levels of service at the account; including all vendor credentialing required by the account.* Accurately records and reports all surgical procedure information.* Adheres to all Stryker and medical facility policies, standards and procedures.* Analyze and resolve both routine and non-routine product issues expediently using independent judgment.* Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility.* Adhere to (HIPAA) and other related patient confidentiality policies and procedures.* Provide support/coverage on all shifts at your assigned account, as well as provide support/coverage at other account in and outside your region; other shifts might include on-call, overnight, and weekends; other accounts might require overnight travel.* Note: Assigned shifts may change without notice based on account/business needs, this may include a rotating shift (which is a shift that has rotating/changing days of the week AND start and end time)* Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques preferred.* Basic computer skills including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills are essential.* The ability to quickly, efficiently, and effectively troubleshoot issues in the moment in demanding, high stress situations.* The ability to provide support/coverage, not only at your assigned account during your assigned shift, but also on other shifts that need additional support. Note: Assigned shifts may change without notice based on account/business needs, this may include a rotating shift (which is a shift that has rotating/changing days of the week AND start and end time)* The ability to provide on-call services as required by the hospital/account, which may include overnight and weekends. If the account contract includes on-call services, you must be within 45 minutes driving distance from the account.* The ability to provide support/coverage at other accounts in other regions, which may include overnight travel.* Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move objects.* Ability to remain standing and/or walking for an extended period of time.* Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity.* Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.).* Excellent analytical skills.* Excellent interpersonal skills.* Excellent equipment problem-solving skills.* Excellent time management skills with ability to use independent judgment and critical thinking effectively.* Must be able to explain and generate detailed guidelines and procedures.* Experience in OR technical support or surgical services.* Familiarity with MIS procedures (laparoscopy, arthroscopy, cystoscopy, hysteroscopy, etc.).* Excellent communication and troubleshooting skills.* CRCST required within 6 months of hire (per Stryker and state legislation).* Ongoing annual continuing education required.* CER certification required within 6 months (or per state legislation).* Ongoing continuing education required annually.* Familiarity with surgical supply chain or SPD workflows.* Strong organizational and communication skills.* Prior OR or SPD leadership experience preferred.* Strong interpersonal and project coordination skills.
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