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Comforcehealth

IT Technician - Information Technology - Analysts

Comforcehealth, Trenton, New Jersey, United States

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Job Description Job ID: 1011096 Pine Brook, New Jersey. Job Type: Contract. Added – 01/07/26.

We’re looking for an

IT Technician

on a full‑time contract basis. The role is for 3 months with possibilities for extension. Location: Pine Brook, New Jersey.

What You’ll Be Doing Every Day

As an IT Technician, you’ll be the go‑to expert empowering our employees with smooth, secure, and high‑performing technology. You’ll provide Tier II support while championing world‑class service, maintaining our tech standards, and helping us continuously improve the digital workplace experience.

Using industry best practices and the power of ServiceNow, you’ll support and deploy a wide range of technologies: computers, tablets, mobile devices, printers, applications, handheld scanners, and more. You’ll also take ownership of hardware asset management and jump into exciting IT projects whenever needed.

This role blends hands‑on problem solving, tech‑savvy decision‑making, and people‑centered service during business hours and occasionally after hours.

Your Key Responsibilities

Deliver technical endpoint support across devices: computers, tablets, mobile devices, printers, scanners, and peripherals.

Manage the full lifecycle of client hardware and maintain accurate IT asset tracking.

Partner on IT projects, rollouts, and deployments.

Resolve incidents both minor and critical with speed and precision.

Support application rollouts and emerging tech initiatives.

Fulfill hardware and software service requests.

Train employees on IT processes and device usage.

Collaborate with teams to drive continuous improvement, lean practices, and MDI initiatives.

Ensure endpoint solutions are secure, reliable, and aligned with company standards.

Provide prompt, professional resolution for all internal customer requests.

Work closely with business teams on projects and M&A activities to deliver the right, secure endpoint solutions.

Who We’re Looking For You’re not just an IT expert—you’re a problem‑solver, communicator, and partner who elevates the employee tech experience. The ideal candidate will bring:

Bachelor’s or Associate degree in an IT‑related technical field.

Experience delivering technical support and troubleshooting hardware/software issues.

Hands‑on experience with the ServiceNow platform.

Completion of Lean 101 (or equivalent) within the first year.

Exceptional customer service mindset.

Strong verbal and written communication skills.

Excellent interpersonal abilities.

The confidence to work independently with minimal supervision.

Expertise supporting and troubleshooting client devices: computers, tablets, mobile devices, printers, scanners, apps, etc.

Strong organizational, problem‑solving, and critical‑thinking skills.

Ability to follow documentation standards.

Strong remote troubleshooting capabilities.

Solid time management and prioritization skills.

Physical ability to lift and move IT hardware (up to ~50 lbs).

Pay Range and Benefits Pay range*:

$22.00 – $25.28 per hour. Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Medical & pharmacy coverage

Dental/vision insurance

401(k)

Health Saving Account (HSA)

Flexible Spending Account (FSA)

Life Insurance

Pet Insurance

Short‑term and Long‑term Disability

Accident & Critical illness coverage

Pre‑paid legal & ID theft protection

Sick time

Other types of paid leaves (as required by law)

Employee Assistance Program (EAP)

About Innova Solutions Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions

Named One of America’s Best Employers for New Grads by Forbes (2024)

Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024‑2025)

One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)

One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)

Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)

One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)

AWS Advanced Tier Services Partner with 100+ certifications

Website https://www.innovasolutions.com/

Referral Program Innova Solutions offers a referral bonus for qualified ambassadors who refer eligible referrals. Submit referrals at https://innovasolutions.workllama.com/atsuser/anonreferafriend and earn $250‑$1,000 per referral.

Equal Opportunity Employment Statement Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493‑5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

By applying for this job, you agree to receive calls, AI‑generated calls, text messages, or emails from Innova Solutions and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply

STOP

to cancel and HELP for help. You can access our privacy policy at Privacy Policy – innovasolutions.

Contact Information Himanshu Kumar

614‑918‑0083

himanshu.kumar@innovasolutions.com

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