City of Port Arthur
Public Informaiton Officer (Port Arthur, TX)
City of Port Arthur, Port Arthur, Texas, United States, 77640
Public Information Officer (Port Arthur, TX)
SALARY:
$39.93 – $58.76, SALARIED (DOE&Q) EXEMPT
OPENING DATE:
01/06/2026
CLOSING DATE:
01/12/2026 by 5 pm (OPEN UNTIL FILLED EXTERNALLY)
Overview To perform a wide variety of highly responsible, confidential, and public duties for the City of Port Arthur and the City Manager, using independent judgment and personal initiative for a wide range of organizational activities. The Public Information Officer contributes to fulfilling the City of Port Arthur mission and meeting strategic and annual City of Port Arthur operational and organizational goals by organizing and implementing City of Port Arthur\'s public information activities in order to provide the public and media with timely and accurate information in matters of public interest and to provide a positive organizational image.
Distinguishing Characteristics This class is distinguished from other secretarial and clerical classes by the performance of complex, responsible and sensitive duties related to functioning for the promotion and creation of an intended public image for the City of Port Arthur. The incumbent assigned to this class is expected to use judgment, discretion, and tact in the ability to interpret and apply City policy, laws, and regulations in response to requests for information and assistance from the general public and coordinating work with municipal departments.
Supervision Received and Exercised Receives direction from the City Manager. Exercises supervision over lower-level office staff.
Examples of Important Responsibilities and Duties Essential Duties and Responsibilities include, but are not limited to:
Perform a wide variety of complex, responsible, and confidential duties for the City Manager.
Confer with agency personnel to identify trends and key group interests and public concerns.
Prepare or assist in the preparation of press releases or other media communications to promote the City and inform the public.
Respond to requests for information from the media or designate an information source.
Establish or maintain cooperative relationships with representatives of community, consumer, employee, or public interest groups.
Plan or direct development, or communication, of programs to maintain favorable public perceptions of the City’s accomplishments or agenda.
Maintain appointment schedules and calendars, and arrange meetings, conferences, and civic functions.
Respond to complaints and requests for information related to regulations, procedures, systems, and precedents.
Maintain calendars of City activities, coordinate activities with other city departments, the public and outside agencies.
Prepare and maintain a variety of files and filing systems; prepare, maintain, and update records; verify information as requested; participate in special projects as assigned.
Perform general clerical work including filing, scheduling, appointments, and processing personnel, payroll and purchase requisitions and reimbursement requests.
Develops and executes city-wide web and social media strategies and provides training to employees on media and protocol.
Demonstrates excellent interpersonal, written, and verbal communication and problem-solving skills.
Carry out and interpret policy, methods and procedures relating to the conduct of a complete public relations program.
Understand policy and issues related to housing and community development; knowledge of current principles and techniques of public information and relations programs.
Write/edit in a variety of styles; draft materials on a wide range of topics; strong editing and proofreading skills.
Maintain effective communications and relationships with diverse groups; exercise sound judgment with confidential information; think creatively and take initiative.
Proactive in anticipating and alerting others to problems with projects or processes.
Other Important Responsibilities and Duties Research, compile, and analyze data for special projects; collect and assemble data and background materials for a variety of reports. Schedule travel arrangements, reservations, daily operations, or meetings as assigned. Attendance at night meetings related to city functions may be required.
Qualifications Knowledge of:
Proper public contact and telephone etiquette; English usage, spelling, grammar, and punctuation.
Media communication and dissemination techniques and methods to inform and entertain via written, oral, and visual media.
Modern office methods, practices, procedures, and equipment, including computers, laptops, photocopiers, etc.
Business letter writing and basic report preparation using query, video, and editing skills for media purposes.
The English language including rules of composition and grammar.
Ability:
Tactfully respond to requests and inquiries from the general public or other employees.
Communicate information and ideas through oral comprehension and expression, speech clarity and recognition, as well as written expression.
Understand the organization and operation of the city and outside agencies as necessary to assume assigned responsibilities.
Compile and maintain complex and extensive records.
Establish and maintain effective working relationships and provide assistance in the analysis of a variety of administrative problems; make sound procedural recommendations.
Work independently in the absence of supervision; analyze situations carefully and adopt effective courses of action.
Maintain mental and physical capacity to perform duties; maintain confidence in handling confidential information.
Maintain and execute city-wide web and social media strategies.
This is the career or full performance level where incumbents are expected to perform duties at all levels of complexity. Regular, and weekend attendance are deemed essential. This position is deemed essential pursuant to the City of Port Arthur Emergency Management Plan.
Experience and Training Guidelines Experience:
Two (2) years of increasingly responsible and high-level clerical experience, performing paraprofessional administrative work.
Training:
Bachelor\'s degree from an accredited university in Communications, Public Relations, Journalism, or a related field and one year of public relations or communications experience, OR Bachelor’s degree and four years of responsible public relations or communications experience, preferably in a government, non-profit or housing/community development media setting.
Note:
Regular and weekend attendance are deemed essential. This position is deemed essential pursuant to the City of Port Arthur Emergency Management Plan.
Posting Information Public Information Officer – City Manager – Posting #26-002. CITY OF PORT ARTHUR. Attn: Hiring Manager, P.O. Box 1089, Port Arthur, Texas 77641-1089. (EEO/AA/V/F/RC/H) The City of Port Arthur is an Equal Employment Opportunity Employer.
Department: City Manager. This is a non-management position. This is a full time position. Requisition Number: #26-002.
Application Process Visit Careers at City of Port Arthur Texas
Required Information Personal Information and Attachments: First name, Last name, Email, Address, City, State, Zip code, Country, Phone number. Attach Resume and Cover Letter. Other information: legal right to work in the United States, ability to pass a mandatory drug test, age verification, background check, and other standard questions. How did you hear about this position? Have you previously worked for us? If yes, please state details. Have you ever been terminated or left a job without notice? Provide explanation if applicable.
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$39.93 – $58.76, SALARIED (DOE&Q) EXEMPT
OPENING DATE:
01/06/2026
CLOSING DATE:
01/12/2026 by 5 pm (OPEN UNTIL FILLED EXTERNALLY)
Overview To perform a wide variety of highly responsible, confidential, and public duties for the City of Port Arthur and the City Manager, using independent judgment and personal initiative for a wide range of organizational activities. The Public Information Officer contributes to fulfilling the City of Port Arthur mission and meeting strategic and annual City of Port Arthur operational and organizational goals by organizing and implementing City of Port Arthur\'s public information activities in order to provide the public and media with timely and accurate information in matters of public interest and to provide a positive organizational image.
Distinguishing Characteristics This class is distinguished from other secretarial and clerical classes by the performance of complex, responsible and sensitive duties related to functioning for the promotion and creation of an intended public image for the City of Port Arthur. The incumbent assigned to this class is expected to use judgment, discretion, and tact in the ability to interpret and apply City policy, laws, and regulations in response to requests for information and assistance from the general public and coordinating work with municipal departments.
Supervision Received and Exercised Receives direction from the City Manager. Exercises supervision over lower-level office staff.
Examples of Important Responsibilities and Duties Essential Duties and Responsibilities include, but are not limited to:
Perform a wide variety of complex, responsible, and confidential duties for the City Manager.
Confer with agency personnel to identify trends and key group interests and public concerns.
Prepare or assist in the preparation of press releases or other media communications to promote the City and inform the public.
Respond to requests for information from the media or designate an information source.
Establish or maintain cooperative relationships with representatives of community, consumer, employee, or public interest groups.
Plan or direct development, or communication, of programs to maintain favorable public perceptions of the City’s accomplishments or agenda.
Maintain appointment schedules and calendars, and arrange meetings, conferences, and civic functions.
Respond to complaints and requests for information related to regulations, procedures, systems, and precedents.
Maintain calendars of City activities, coordinate activities with other city departments, the public and outside agencies.
Prepare and maintain a variety of files and filing systems; prepare, maintain, and update records; verify information as requested; participate in special projects as assigned.
Perform general clerical work including filing, scheduling, appointments, and processing personnel, payroll and purchase requisitions and reimbursement requests.
Develops and executes city-wide web and social media strategies and provides training to employees on media and protocol.
Demonstrates excellent interpersonal, written, and verbal communication and problem-solving skills.
Carry out and interpret policy, methods and procedures relating to the conduct of a complete public relations program.
Understand policy and issues related to housing and community development; knowledge of current principles and techniques of public information and relations programs.
Write/edit in a variety of styles; draft materials on a wide range of topics; strong editing and proofreading skills.
Maintain effective communications and relationships with diverse groups; exercise sound judgment with confidential information; think creatively and take initiative.
Proactive in anticipating and alerting others to problems with projects or processes.
Other Important Responsibilities and Duties Research, compile, and analyze data for special projects; collect and assemble data and background materials for a variety of reports. Schedule travel arrangements, reservations, daily operations, or meetings as assigned. Attendance at night meetings related to city functions may be required.
Qualifications Knowledge of:
Proper public contact and telephone etiquette; English usage, spelling, grammar, and punctuation.
Media communication and dissemination techniques and methods to inform and entertain via written, oral, and visual media.
Modern office methods, practices, procedures, and equipment, including computers, laptops, photocopiers, etc.
Business letter writing and basic report preparation using query, video, and editing skills for media purposes.
The English language including rules of composition and grammar.
Ability:
Tactfully respond to requests and inquiries from the general public or other employees.
Communicate information and ideas through oral comprehension and expression, speech clarity and recognition, as well as written expression.
Understand the organization and operation of the city and outside agencies as necessary to assume assigned responsibilities.
Compile and maintain complex and extensive records.
Establish and maintain effective working relationships and provide assistance in the analysis of a variety of administrative problems; make sound procedural recommendations.
Work independently in the absence of supervision; analyze situations carefully and adopt effective courses of action.
Maintain mental and physical capacity to perform duties; maintain confidence in handling confidential information.
Maintain and execute city-wide web and social media strategies.
This is the career or full performance level where incumbents are expected to perform duties at all levels of complexity. Regular, and weekend attendance are deemed essential. This position is deemed essential pursuant to the City of Port Arthur Emergency Management Plan.
Experience and Training Guidelines Experience:
Two (2) years of increasingly responsible and high-level clerical experience, performing paraprofessional administrative work.
Training:
Bachelor\'s degree from an accredited university in Communications, Public Relations, Journalism, or a related field and one year of public relations or communications experience, OR Bachelor’s degree and four years of responsible public relations or communications experience, preferably in a government, non-profit or housing/community development media setting.
Note:
Regular and weekend attendance are deemed essential. This position is deemed essential pursuant to the City of Port Arthur Emergency Management Plan.
Posting Information Public Information Officer – City Manager – Posting #26-002. CITY OF PORT ARTHUR. Attn: Hiring Manager, P.O. Box 1089, Port Arthur, Texas 77641-1089. (EEO/AA/V/F/RC/H) The City of Port Arthur is an Equal Employment Opportunity Employer.
Department: City Manager. This is a non-management position. This is a full time position. Requisition Number: #26-002.
Application Process Visit Careers at City of Port Arthur Texas
Required Information Personal Information and Attachments: First name, Last name, Email, Address, City, State, Zip code, Country, Phone number. Attach Resume and Cover Letter. Other information: legal right to work in the United States, ability to pass a mandatory drug test, age verification, background check, and other standard questions. How did you hear about this position? Have you previously worked for us? If yes, please state details. Have you ever been terminated or left a job without notice? Provide explanation if applicable.
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