EMW
C004585 Engineer (Printing) (NS) - THU 22 Jan
EMW, Sauk Trail Beach, Wisconsin, United States
Deadline Date:
Thursday 22 January 2026
Requirement: Engineer (Printing)
Location: Braine-l'Alleud, BE
Full Time On-Site: Yes
Time On-Site: 100%
Total Scope of the request (hours): 836
Required Start Date: 2 March 2026
End Contract Date: 31 December 2026
Required Security Clearance: NATO SECRET
Duties & Role: The Service Engineer is responsible for the day-to-day delivery of the service within the agreed performance levels. (S)He is the POC and resolves the Incidents and Service Requests related to the printing service and coordinates technical activities with local and remote IT support units. (S)He maintains working relationship with external contractors in close coordination with the Service Delivery Manager.
Skill, Knowledge & Experience:
The candidate must have a currently active NATO SECRET security clearance
Proven experience in IT Service Delivery
Working knowledge of Enterprise Level printing software (i.e. Uniflow)
Previous Experience in supporting "Follow Me" printing solutions
Work Experience (5+) with the Management of multiple print servers at remote locations
Proven experience handling customer and vendor relationship
Working knowledge of ITIL and its processes
Proficient in the creation and maintenance of Service documentation (Standard Operation Procedures and Instructions)
[Desirable] Previous experience in multinational environments.
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Requirement: Engineer (Printing)
Location: Braine-l'Alleud, BE
Full Time On-Site: Yes
Time On-Site: 100%
Total Scope of the request (hours): 836
Required Start Date: 2 March 2026
End Contract Date: 31 December 2026
Required Security Clearance: NATO SECRET
Duties & Role: The Service Engineer is responsible for the day-to-day delivery of the service within the agreed performance levels. (S)He is the POC and resolves the Incidents and Service Requests related to the printing service and coordinates technical activities with local and remote IT support units. (S)He maintains working relationship with external contractors in close coordination with the Service Delivery Manager.
Skill, Knowledge & Experience:
The candidate must have a currently active NATO SECRET security clearance
Proven experience in IT Service Delivery
Working knowledge of Enterprise Level printing software (i.e. Uniflow)
Previous Experience in supporting "Follow Me" printing solutions
Work Experience (5+) with the Management of multiple print servers at remote locations
Proven experience handling customer and vendor relationship
Working knowledge of ITIL and its processes
Proficient in the creation and maintenance of Service documentation (Standard Operation Procedures and Instructions)
[Desirable] Previous experience in multinational environments.
#J-18808-Ljbffr