Kaiser Permanente
Must be based in the KPWA region, this is a hybrid role that may require being onsite up to 3 days per week.
Kaiser Permanente Washington (KPWA) is seeking a versatile and strategic
Communications Consultant IV
to serve as a communications generalist within our Corporate Communications team. This role will focus on
executive communications ,
change management messaging , and
broader internal communications initiatives
that engage employees and support KPWA-s mission to provide high-quality, affordable health care and improve the health of our communities. The ideal candidate is a
flexible communicator , a
strategic thinker , and a
strong writer
who can translate complex ideas into accessible messages while driving flawless tactical execution. This person must also be able to pivot quickly to support other projects and audiences‑including external stakeholders‑based on organizational needs.
Job Summary: This individual contributor is primarily responsible for developing strategic communication plans and ensuring successful implementation of communication efforts. This position develops communications, manages projects or project components, and conducts communication activities.
Essential Responsibilities:
Practices self‑development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross‑functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback.
Completes work assignments and supports business‑specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating resources to accomplish priorities and deadlines; collaborating cross‑functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks as appropriate; and recognizing and capitalizing on improvement opportunities.
Ensures successful implementation of communication efforts by consulting with stakeholders on change management and implementation strategies; assessing effectiveness of communications and making modifications as necessary; monitoring key performance indicators and ongoing effectiveness of communications; and ensuring communication plans are implemented on time, on budget, and within agreed upon specifications.
Develops communications by writing, editing, and producing complex content for KP communications programs and projects; proofreading and coordinating production of communications materials; ensuring final placement and distribution of materials; updating content on client‑specific and internal/external channels; and ensuring content is consistent with the Kaiser Permanente brand and editorial guidelines in terms of tone, manner, and messaging.
Manages projects or project components by coordinating stakeholder contacts; recommending or assigning team resources based on project needs and team member strengths; consulting in the development, analysis, and management of project plans; and coordinating project schedules and resource forecasts.
Conducts communication activities by providing support to internal and/or external stakeholders; managing and maintaining vendor relationships; defining and communicating the KP brand to ensure positive reputation and recognition; ensuring communications align with KP standards; and ensuring communication activities and performance metrics are documented and tracked.
Develops strategic communication plans by consulting with clients and stakeholders to identify business objectives, key performance indicators, and communication requirements; gathering and analyzing data and information; obtaining input and resources to fulfill communication plan objectives; ensuring plans are aligned with the organizational strategy; coordinating project schedules; providing input into budget; identifying and leveraging appropriate audiences and channels; and providing strategic support on a variety of organizational initiatives.
Knowledge, Skills and Abilities: (Core)
Ambiguity/Uncertainty Management
Attention to Detail
Business Knowledge
Communication
Critical Thinking
Cross‑Group Collaboration
Decision MakingDependability
Diversity, Equity, and Inclusion Support
Drives Results
Facilitation Skills
Health Care Industry
Influencing Others
Integrity
Learning Agility
Organizational Savvy
Problem Solving
Short- and Long‑term Learning & Recall
Teamwork
Topic‑Specific Communication
Knowledge, Skills and Abilities: (Functional)
Acts with Compassion
Business Planning
Data Mining
Delegation
Negotiation
Project Management
Social Media
Strategic Alignment
Technical Communication
Traditional and Digital Media
Vendor Management
Written Communication
Minimum Qualifications:
Minimum one (1) year experience in a leadership role with or without direct reports.
Bachelor’s degree in Communications, Journalism, English, Humanities, Business, Social Science, or related field and Minimum five (5) years experience in communications, writing, marketing, or a directly related field. Additional equivalent work experience in a directly related field may be substituted for the degree requirement.
Preferred Qualifications:
Two (2) years experience working in an organization with union represented employees.
Three (3) years professional experience in the development of digital or multi‑media content.
#J-18808-Ljbffr
Communications Consultant IV
to serve as a communications generalist within our Corporate Communications team. This role will focus on
executive communications ,
change management messaging , and
broader internal communications initiatives
that engage employees and support KPWA-s mission to provide high-quality, affordable health care and improve the health of our communities. The ideal candidate is a
flexible communicator , a
strategic thinker , and a
strong writer
who can translate complex ideas into accessible messages while driving flawless tactical execution. This person must also be able to pivot quickly to support other projects and audiences‑including external stakeholders‑based on organizational needs.
Job Summary: This individual contributor is primarily responsible for developing strategic communication plans and ensuring successful implementation of communication efforts. This position develops communications, manages projects or project components, and conducts communication activities.
Essential Responsibilities:
Practices self‑development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross‑functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback.
Completes work assignments and supports business‑specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating resources to accomplish priorities and deadlines; collaborating cross‑functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks as appropriate; and recognizing and capitalizing on improvement opportunities.
Ensures successful implementation of communication efforts by consulting with stakeholders on change management and implementation strategies; assessing effectiveness of communications and making modifications as necessary; monitoring key performance indicators and ongoing effectiveness of communications; and ensuring communication plans are implemented on time, on budget, and within agreed upon specifications.
Develops communications by writing, editing, and producing complex content for KP communications programs and projects; proofreading and coordinating production of communications materials; ensuring final placement and distribution of materials; updating content on client‑specific and internal/external channels; and ensuring content is consistent with the Kaiser Permanente brand and editorial guidelines in terms of tone, manner, and messaging.
Manages projects or project components by coordinating stakeholder contacts; recommending or assigning team resources based on project needs and team member strengths; consulting in the development, analysis, and management of project plans; and coordinating project schedules and resource forecasts.
Conducts communication activities by providing support to internal and/or external stakeholders; managing and maintaining vendor relationships; defining and communicating the KP brand to ensure positive reputation and recognition; ensuring communications align with KP standards; and ensuring communication activities and performance metrics are documented and tracked.
Develops strategic communication plans by consulting with clients and stakeholders to identify business objectives, key performance indicators, and communication requirements; gathering and analyzing data and information; obtaining input and resources to fulfill communication plan objectives; ensuring plans are aligned with the organizational strategy; coordinating project schedules; providing input into budget; identifying and leveraging appropriate audiences and channels; and providing strategic support on a variety of organizational initiatives.
Knowledge, Skills and Abilities: (Core)
Ambiguity/Uncertainty Management
Attention to Detail
Business Knowledge
Communication
Critical Thinking
Cross‑Group Collaboration
Decision MakingDependability
Diversity, Equity, and Inclusion Support
Drives Results
Facilitation Skills
Health Care Industry
Influencing Others
Integrity
Learning Agility
Organizational Savvy
Problem Solving
Short- and Long‑term Learning & Recall
Teamwork
Topic‑Specific Communication
Knowledge, Skills and Abilities: (Functional)
Acts with Compassion
Business Planning
Data Mining
Delegation
Negotiation
Project Management
Social Media
Strategic Alignment
Technical Communication
Traditional and Digital Media
Vendor Management
Written Communication
Minimum Qualifications:
Minimum one (1) year experience in a leadership role with or without direct reports.
Bachelor’s degree in Communications, Journalism, English, Humanities, Business, Social Science, or related field and Minimum five (5) years experience in communications, writing, marketing, or a directly related field. Additional equivalent work experience in a directly related field may be substituted for the degree requirement.
Preferred Qualifications:
Two (2) years experience working in an organization with union represented employees.
Three (3) years professional experience in the development of digital or multi‑media content.
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