Dallasfirerescue
A municipal emergency services agency in New York is seeking a 911 Call Analyst III to lead in emergency call analysis and mentor junior staff. This role requires at least 8 years of experience in an emergency call center, proficiency in customer service, and relevant certifications. The analyst will manage sensitive emergencies and perform supervisory duties as needed. Join a dynamic team that's dedicated to public service. This full-time role includes varying shifts and potential overtime, offering a competitive salary between $27.45 and $32.58 per hour.
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