TD Bank
Financial Crime Risk Analyst II - Quality Assurance (US)
TD Bank, Wilmington, Delaware, us, 19894
* Experienced professional role providing specialized guidance/assistance/support to functions/FCRM teams* Independently performs activities from end-to-end* Requires advanced understanding of a range of product and services, processes, procedures, systems and concepts within their own area of specialty and integration points with related areas* Manages ambiguity, and applies judgement to identify, troubleshoot and resolve ongoing business and operational issues* Interprets and administers policies, adopts and implements business process improvements* Guided by practices, procedures and operating plans, makes process and capacity management decisions to ensure ongoing operations* Moderate level of complexity in operational / reporting / process and/or analysis function requiring a short to medium term focus* Undergraduate degree or equivalent work experience* 3+ years experience* Complex AML/ATF/Fraud investigations (+ fraud)* Strong attention to detail to identify discrepancies or areas for improvement* Excellent verbal and written communication skills to provide clear and constructive feedback to investigations via QA scorecard* Ability to present findings in a concise and understandable manner* Provides FCRM research, evaluation, operational, reporting and/or analytical support in oversight, advisory services and control function to business (FCRM) partners, in a timely manner* Co-ordinates requests to and from, business (FCRM) partners* Assists in the preparation of summaries, communications, reports and presentations for management, regulators, and other internal and external stakeholders* Recommends responses to enterprise FCRM Program questions and immediately escalates any sensitive issues according to departmental procedures* Analyzes data and draws conclusions to meet program health reporting requirements* Analyzes emerging trends pertaining to regulatory changes, reporting or other departmental functions and provides recommendations to enhance or rectify FCRM- related gaps, issues and enhancements* Proactively identifies matters requiring additional review, escalation, and liaises with appropriate staff to resolve, as appropriate* Coordinates tracking and reporting of FCRM function initiatives and programs* Prioritizes and manages own workload to meet SLA requirements for service and productivity* Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate* Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high-risk transactions / activities as necessary* Acquires and applies expertise in the FCRM discipline, provides guidance, assistance and direction to other FCRM partners* Identifies, recommends and effectively executes standard practices applicable to the FCRM discipline* Keeps abreast of emerging issues, trends, and evolving regulatory requirements* Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite* Adheres to internal policies / procedures and applicable regulatory guidelines* Coordinates with other FCRM partners and compliance partners to ensure consistence in the application of FCRM* Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues / points of interest* Supports the team by continuously enhancing knowledge / expertise in own area and participates in knowledge transfer within the team and business unit* Keeps current on emerging trends / developments and grows knowledge of the business, related tools and techniques* Participates in personal performance management and development activities, including cross training within own team* Keeps others informed and up to date about the status / progress of projects and/or all relevant or useful information related to day-to-day activities* Contributes to the success of the team by willingly assisting others in the completion and performance of work activities; provides training, coaching and/or guidance as appropriate* Contributes to a fair, positive and equitable environment that supports a diverse workforce* Acts as a brand champion for your function and the bank, both internally and/or externally* Grows knowledge of the business, related tools and techniques* Domestic Travel – Occasional* International Travel – Never* Performing sedentary work – Continuous* Performing multiple tasks – Continuous* Operating standard office equipment - Continuous* Responding quickly to sounds – Occasional* Sitting – Continuous* Standing – Occasional* Walking – Occasional* Moving safely in confined spaces – Occasional* Lifting/Carrying (under 25 lbs.) – Occasional* Lifting/Carrying (over 25 lbs.) – Never* Squatting – Occasional* Bending – Occasional* Kneeling – Never* Crawling – Never* Climbing – Never* Reaching overhead – Never* Reaching forward – Occasional* Pushing – Never* Pulling – Never* Twisting – Never* Concentrating for long periods of time – Continuous* Applying common sense to deal with problems involving standardized situations – Continuous* Reading, writing and comprehending instructions – Continuous* Adding, subtracting, multiplying and dividing – ContinuousWe’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
**Interview Process**
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.**Our Values**
At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.
**Our Commitment to Diversity, Equity, and Inclusion**
At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.
**Helping to Make an Impact in Communities – TD Ready Commitment**
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving #J-18808-Ljbffr
**Colleague Development**
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
**Interview Process**
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.**Our Values**
At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.
**Our Commitment to Diversity, Equity, and Inclusion**
At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.
**Helping to Make an Impact in Communities – TD Ready Commitment**
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving #J-18808-Ljbffr