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BayCare Health System

Guest Services Specialist

BayCare Health System, Tampa, Florida, us, 33646

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Guest Services Specialist

– BayCare Health System Join the team that is revolutionizing health care – BayCare Health System. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy built on trust, dignity, respect, responsibility, and clinical excellence. Our team members focus on tomorrow by achieving personal and professional success today. That’s why you’ll thrive in our culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.

Position Overview Title: Guest Services Specialist

Facility: St. Joseph's Hospital

Responsibilities

Deliver world‑class customer service and act as the guest’s liaison to all services within the designated BayCare Health System hospital and the surrounding community.

Possess advanced computer skills.

Become proficient in reception, registration and check‑in, visitor management, waiting room management, document management, environment of care and emergency response as required.

Required Skills & Experience

Self‑motivated team player with 1 year of demonstrable success in a high‑stress, fast‑paced work environment.

Must successfully complete OLC training modules as assigned within 12 months.

Minimum 1 year related field experience and 2 years customer service.

Education

HS graduate or equivalent GED required.

Associate’s Degree preferred.

Health science specialization preferred.

Compensation & Benefits

Benefits (Health, Dental, Vision)

Paid time off

Tuition reimbursement

401(k) match and additional yearly contribution

Yearly performance appraisals and team award bonus

Community discounts and more.

Chance to be part of an amazing team.

Employment Details Full time. Shift hours: 11:30 AM – 8:00 PM. Weekend work: Occasional. Location: Tampa, FL.

Equal Opportunity Employer Veterans/Disabled

Seniority level: Associate | Employment type: Full‑time | Job function: Management and Manufacturing | Industries: Hospitals and Health Care

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