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FirstHealth of the Carolinas

Assistant Director (BSN)

FirstHealth of the Carolinas, Pinehurst, North Carolina, United States, 28374

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Position Summary FirstHealth of the Carolinas is a nationally recognized health care system located in central North Carolina. Comprised of four hospitals (Moore, Hoke, Richmond, and Montgomery) with more than 600 beds, the system also offers leading‑edge heart care in the Reid Heart Center, the area's only dedicated heart and vascular center. Our growing health system has more than 5,400 employees serving in more than 75 locations throughout a 15‑county service area. In addition, the system provides home health and hospice services, emergency care, and medical transportation. FirstHealth of the Carolinas has over 50 primary care, specialty care, convenient care and dental clinics located throughout our service area.

We are committed to a culture of excellence in which everyone feels valued and connected, and where differences are both respected and supported. Our career opportunities allow our staff to practice in a team environment as a vital part of growing a widely respected health care system and medical community. We have been named Becker's Top 150 Places to Work in Healthcare and named to the Forbes 2025 list of America's Best Large Employers.

Benefits

Great Benefits Package

Free FirstHealth Fitness Membership

Professional Development

Tuition Reimbursement

PSLF Eligible Employer

Responsibilities

The Assistant Director of Outcomes Management (BSN) supports the Director of Outcomes Management with the overall operation of the Outcomes Management Department.

At the direction of the Director, this includes oversight of daily activities plus the forward planning of successful strategies to assure timely and efficient care to patients, the delivery of comprehensive front-line Outcomes Management services, including care facilitation and discharge planning.

The Assistant Director works with the Director to achieve performance targets and desired results by managing people, relationships, and processes conducted by professional staff in multiple disciplines.

This individual ensures that the departments achieve their goals and objectives and is expected to engage internal and external stakeholders in the improvement of clinical case management, outcomes management processes and throughput.

In the absence of the Director of Outcomes Management, the Assistant Director serves as the acting Director.

Reviews department clinical services and operations, and tracks case management activity. Identifies areas for performance improvement by examining productivity and workload within each department.

Qualifications

Bachelor of Science with a major in nursing required

Master's Degree in Nursing or healthcare‑related field or be enrolled in a program preferred but not required.

5 years case management and 6 years as clinical nurse

Previous supervisory experience in case management or related field

NC RN license or multispecialty license required

Seniority level Mid‑Senior level

Employment type Full‑time

Job function Management

Industries Business Consulting and Services

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