Omni Hotels & Resorts
Position
Loss Prevention Officer
at
Omni Hotels & Resorts
Location Omni La Mansion del Rio, San Antonio, TX. Located on the historic Riverwalk, within walking distance to the Alamo, El Mercado, La Villita District, the Spanish Governor’s Palace, and the San Antonio Convention Center.
Job Description The Loss Prevention Officer ensures the safety and tranquil stay of hotel guests and employees, enforces hotel policies, records assigned tasks, and prepares incident and accident reports accurately.
Responsibilities
Performs Safety/Loss Prevention patrols of the hotel as follows:
All restaurants
All public areas
Banquet and conference level
All guest floors
Executive Offices
Service areas (heart of the House areas)
Parking garages
Hotel exteriors
Visits all locations requiring special attention as frequently as required
Responds immediately to emergency incidents and security requests; controls the situation until proper authorities arrive
Ensures maximum guest, associate, and hotel safety and security at all times
Is courteous, tactful, and helpful, but firm in enforcing hotel policies and procedures
Reports in writing on pertinent activities during each shift before leaving the hotel, with oral reports and emergency notifications delivered as directed by the established procedures
Performs duties as assigned by supervisor, and responds to directions from any Executive Committee member or Manager
Inspects associates leaving and entering the hotel at the beginning and end of shift, or at any time when an associate leaves the hotel; collects all package passes and inspects parcels taken from the hotel
Monitors closed‑circuit television and alarm systems and monitors the security of the receiving area
Confiscates unauthorized items and notifies the Director of Loss Prevention, Director of Engineering, Human Resources Director, and the appropriate department head
Controls entry into the "Heart of the House" and escorts deliveries to guest rooms
Controls hotel key system
Administers the shipping and receiving of packages and parcels for the hotel and guests
Administers the hotel Lost and Found program
Controls, distributes, and maintains hand‑held radios
Performs all necessary administrative requirements of the Loss Prevention Department, including writing reports, maintaining files, processing work orders, ordering supplies, schedules, and posting bulletin board information
Safeguards the hotel from intruders/trespassers and others not conducting legitimate business within the premises
Assists in other operations of the hotel to include valet, guest services, and housekeeping as needed
Qualifications
Previous security experience preferred
Must be able to stand/walk for up to 8 hours per shift
Must be detail oriented
Must have superior customer‑service skills
Must be proficient with Microsoft Office, email, and general computer use
Able to work overnight nights, PM shifts, weekends, and holidays
Must become TABC, CPR, and basic first‑aid certified
Must be able to work a flexible schedule including day, evening, weekends, and holidays
Store Culture Omni La Mansion del Rio’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, and the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude, and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni La Mansion del Rio may be your perfect match.
Seniority level Entry level
Employment Type Full‑time
Legal/EEO Statement Omni Hotels & Resorts is an equal‑opportunity employer. Omissions read as: Omni Hotels & Resorts is an equal opportunity employer— Veterans/disabled. The EEO is the Law poster and its supplement are available as the EEOC poster and the OFCCP Pay Transparency Nondiscrimination policy statement. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance, please send an email to applicationassistance@omnihotels.com.
#J-18808-Ljbffr
Omni Hotels & Resorts
Location Omni La Mansion del Rio, San Antonio, TX. Located on the historic Riverwalk, within walking distance to the Alamo, El Mercado, La Villita District, the Spanish Governor’s Palace, and the San Antonio Convention Center.
Job Description The Loss Prevention Officer ensures the safety and tranquil stay of hotel guests and employees, enforces hotel policies, records assigned tasks, and prepares incident and accident reports accurately.
Responsibilities
Performs Safety/Loss Prevention patrols of the hotel as follows:
All restaurants
All public areas
Banquet and conference level
All guest floors
Executive Offices
Service areas (heart of the House areas)
Parking garages
Hotel exteriors
Visits all locations requiring special attention as frequently as required
Responds immediately to emergency incidents and security requests; controls the situation until proper authorities arrive
Ensures maximum guest, associate, and hotel safety and security at all times
Is courteous, tactful, and helpful, but firm in enforcing hotel policies and procedures
Reports in writing on pertinent activities during each shift before leaving the hotel, with oral reports and emergency notifications delivered as directed by the established procedures
Performs duties as assigned by supervisor, and responds to directions from any Executive Committee member or Manager
Inspects associates leaving and entering the hotel at the beginning and end of shift, or at any time when an associate leaves the hotel; collects all package passes and inspects parcels taken from the hotel
Monitors closed‑circuit television and alarm systems and monitors the security of the receiving area
Confiscates unauthorized items and notifies the Director of Loss Prevention, Director of Engineering, Human Resources Director, and the appropriate department head
Controls entry into the "Heart of the House" and escorts deliveries to guest rooms
Controls hotel key system
Administers the shipping and receiving of packages and parcels for the hotel and guests
Administers the hotel Lost and Found program
Controls, distributes, and maintains hand‑held radios
Performs all necessary administrative requirements of the Loss Prevention Department, including writing reports, maintaining files, processing work orders, ordering supplies, schedules, and posting bulletin board information
Safeguards the hotel from intruders/trespassers and others not conducting legitimate business within the premises
Assists in other operations of the hotel to include valet, guest services, and housekeeping as needed
Qualifications
Previous security experience preferred
Must be able to stand/walk for up to 8 hours per shift
Must be detail oriented
Must have superior customer‑service skills
Must be proficient with Microsoft Office, email, and general computer use
Able to work overnight nights, PM shifts, weekends, and holidays
Must become TABC, CPR, and basic first‑aid certified
Must be able to work a flexible schedule including day, evening, weekends, and holidays
Store Culture Omni La Mansion del Rio’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, and the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude, and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni La Mansion del Rio may be your perfect match.
Seniority level Entry level
Employment Type Full‑time
Legal/EEO Statement Omni Hotels & Resorts is an equal‑opportunity employer. Omissions read as: Omni Hotels & Resorts is an equal opportunity employer— Veterans/disabled. The EEO is the Law poster and its supplement are available as the EEOC poster and the OFCCP Pay Transparency Nondiscrimination policy statement. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance, please send an email to applicationassistance@omnihotels.com.
#J-18808-Ljbffr