Capital One
Senior Associate, Product Management - Premium Products & Experiences
Capital One, New York, New York, us, 10261
Senior Associate, Product Management - Premium Products & Experiences
Join to apply for the Senior Associate, Product Management - Premium Products & Experiences role at Capital One.
Product Management is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Do you dream of well‑designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you.
About the Role The Premium Products & Experiences (PPX) team has a strong focus on expansion of our premium customer value proposition and delivering engaging customer experiences to our cardholders. Our team is fast‑paced and growing. The ideal candidate will be collaborative and have a passion for solving problems. You will leverage your understanding of business and technology to find creative and targeted solutions for our customers, as you develop new capabilities and optimize existing ones. You’ll need to be equally comfortable navigating the development of features with our tech partners as you are communicating user experience, business objectives, and risks with our business partners.
Key Growth Areas
Human Centered
You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design.
You’ll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test.
Business Focused
Demonstrating a growth mindset, you’ll effectively use hypothesis‑driven assessment of data to ensure your product or feature delivers on real business needs.
You’ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk.
Technology Driven
You’ll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology.
You’ll collaborate with designers, technologists, data scientists and subject‑matter experts to build cutting‑edge solutions to help customers.
You’ll deliver well‑managed product platforms for customers by seeking to understand technology trends and architecture strategy.
Transformational Leadership
By actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams.
You’ll articulate a succinct product roadmap to deliver business value and share with stakeholders, elevating your team’s results and becoming a product matter expert.
We Want You If You Are:
Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.
Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you.
Do‑er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well‑organized, able to multitask and able to prioritize your work.
Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.
Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.
Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long‑lasting relationships.
Basic Qualifications
Bachelor’s degree or military experience.
At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering.
Preferred Qualifications
Bachelor’s degree in computer science or engineering.
1+ years translating business strategy or analysis into consumer facing digital products.
1+ years of experience working on core product platforms powering digital experiences.
1+ years working with cross‑functional teams as a product owner in an agile development process.
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
McLean, VA: $111,200 - $126,900 for Sr. Associate, Product Management
New York, NY: $121,300 - $138,400 for Sr. Associate, Product Management
Richmond, VA: $101,100 - $115,400 for Sr. Associate, Product Management
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.
Seniority level Associate
Employment type Full‑time
Job function Other
Referrals increase your chances of interviewing at Capital One by 2x.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1‑800‑304‑9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com.
Capital One does not provide, endorse nor guarantee and is not liable for third‑party products, services, educational tools or other information available through this site.
#J-18808-Ljbffr
Product Management is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Do you dream of well‑designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you.
About the Role The Premium Products & Experiences (PPX) team has a strong focus on expansion of our premium customer value proposition and delivering engaging customer experiences to our cardholders. Our team is fast‑paced and growing. The ideal candidate will be collaborative and have a passion for solving problems. You will leverage your understanding of business and technology to find creative and targeted solutions for our customers, as you develop new capabilities and optimize existing ones. You’ll need to be equally comfortable navigating the development of features with our tech partners as you are communicating user experience, business objectives, and risks with our business partners.
Key Growth Areas
Human Centered
You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design.
You’ll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test.
Business Focused
Demonstrating a growth mindset, you’ll effectively use hypothesis‑driven assessment of data to ensure your product or feature delivers on real business needs.
You’ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk.
Technology Driven
You’ll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology.
You’ll collaborate with designers, technologists, data scientists and subject‑matter experts to build cutting‑edge solutions to help customers.
You’ll deliver well‑managed product platforms for customers by seeking to understand technology trends and architecture strategy.
Transformational Leadership
By actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams.
You’ll articulate a succinct product roadmap to deliver business value and share with stakeholders, elevating your team’s results and becoming a product matter expert.
We Want You If You Are:
Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.
Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you.
Do‑er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well‑organized, able to multitask and able to prioritize your work.
Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.
Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.
Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long‑lasting relationships.
Basic Qualifications
Bachelor’s degree or military experience.
At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering.
Preferred Qualifications
Bachelor’s degree in computer science or engineering.
1+ years translating business strategy or analysis into consumer facing digital products.
1+ years of experience working on core product platforms powering digital experiences.
1+ years working with cross‑functional teams as a product owner in an agile development process.
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
McLean, VA: $111,200 - $126,900 for Sr. Associate, Product Management
New York, NY: $121,300 - $138,400 for Sr. Associate, Product Management
Richmond, VA: $101,100 - $115,400 for Sr. Associate, Product Management
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.
Seniority level Associate
Employment type Full‑time
Job function Other
Referrals increase your chances of interviewing at Capital One by 2x.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1‑800‑304‑9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com.
Capital One does not provide, endorse nor guarantee and is not liable for third‑party products, services, educational tools or other information available through this site.
#J-18808-Ljbffr