24/7 Help Desk Analyst – SCADA & Manufacturing IT Support

A leading IT solutions provider is seeking a US IT Recruiter in Birmingham, AL, to provide 24x7 frontline IT support as the main contact for incidents. This role requires handling Level 1 troubleshooting, ticketing, and system monitoring. Ideal candidates must possess strong customer service skills and ideally have Windows experience. Candidates with SCADA and prior experience in the Power, Energy, or Manufacturing industry are encouraged to apply. Rotational shifts will be required. #J-18808-Ljbffr