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Lamb Weston LATAM

Associate Retail Operations Specialist

Lamb Weston LATAM, Eagle, Idaho, United States, 83616

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Associate Retail Operations Specialist

– Lamb Weston LATAM

Location: Eagle, ID

About Lamb Weston

You’ve probably enjoyed our fries without even knowing it! As a leading manufacturer in our industry and a public Fortune 500 company, we inspire and bring people together with foods they love and trust. Our customer base includes international food service providers, restaurants, and households in over 100 countries around the world. An innovative global corporation with a start‑up mindset, we empower every individual to make a genuine difference. You’ll gain hands‑on training to fuel your growth and success, explore opportunities for new solutions, and you’ll join a winning team of 10,000+ people all dedicated to raising the bar – together.

If you have a strong drive for results, a desire to help us bring the world together through our fries, and are ready for a fresh challenge, we want to hear from you.

Job Description Summary The Associate Retail Operations Specialist supports the commercial Retail organization by ensuring the efficient tracking of customer contracts, trade spend programs, CRM data, and customer portal systems. This role serves as a liaison between Sales, Finance, and Customer Service teams, helping to maintain accuracy, compliance, and effectiveness across all sales operations’ functions. The ideal candidate brings a sales‑minded and growth‑oriented approach, continuously seeking opportunities to enhance processes, strengthen collaboration, and drive commercial performance.

Customer Contract / Execution

Maintain customer pricing, trade terms, and promotional agreements within internal and external systems.

Coordinate information requests from customers with cross‑functional partners to maintain and update customer forms (Contracts for Promotions, New Item Forms, Private Label forms, price updates).

Ensure contract accuracy, compliance, and timely renewals or amendments.

Partner with Sales, Finance, and Customer Service to support contract setup, renewals, deductions, and audits.

Track and document all trade commitments to ensure compliance and transparency.

Assist finance settlement team to ensure claims are processed timely and accurately.

CRM Data Hygiene

Maintain clean, accurate customer and account data within the CRM system (Salesforce).

Maintain clean, accurate Trade and Promotion information within Trade System (MEI).

Enforce data governance processes to support reliable reporting and forecasting.

Support CRM reporting and dashboard development to enable commercial insights.

Customer Portal Management

Oversee customer portal functionality and accuracy, ensuring product, pricing, and promotional data are up to date.

Support customer onboarding and portal access administration.

Collaborate with IT and Customer Service to troubleshoot issues and implement system enhancements.

Drive adoption of digital tools and resources to improve the customer experience.

Basic & Preferred Qualifications

High school diploma or equivalent and 3 years related experience required; Bachelor’s degree in Marketing, Sales or Business preferred.

1‑3 years related experience preferred. Previous sales or sales operations experience preferred.

Strong customer service orientation with ability to professionally and effectively influence/persuade customers to purchase products.

Ability to multitask and manage several projects at once – meeting all deliverables associated with the projects.

Ability to use a variety of computer technologies and tools, including Microsoft Suite, DemandTec, MEI, Salesforce.

Strong written and verbal communication skills.

Limited travel required.

Key Capabilities

Financial Acumen & Management – Ability to understand and apply internal and external business drivers, strategies, metrics and budgeting to produce profitable business results.

Relationship Management – Foster and maintain collaborative relationships with customers to identify opportunities and promote business growth.

Selling with Insights – Develop and deliver persuasive presentations that effectively influence or change behavior to achieve desired results.

Strategic Business Planning – Ability to facilitate, develop, communicate and implement comprehensive internal/external plans that deliver objectives.

Negotiation Skills – Develop creative solutions to resolve challenging situations to achieve alignment on desired business results.

Execution Excellence – Ability to execute Lamb Weston strategies, initiatives and programs with customers at all levels using the P360 operating model.

Product and Category Knowledge – Provides significant value to the customer through extensive knowledge of products and categories.

Cross‑Functional Resourcing – Ability to understand, apply and integrate knowledge of Lamb Weston, its customers and the industry, across functional areas, including supply chain, to optimize performance.

Industry‑Competitive Benefits

Health Insurance Benefits – Medical, Dental, Vision

Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts

Well‑being programs including company‑wide events and a wellness incentive program

Paid Time Off

Financial Wellness – Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock Purchase Program, and Health Savings Accounts, Life and Accident insurance

Family‑Friendly Employee events

Employee Assistance Program services – mental health and other concierge‑type services

Benefits may vary based on location, job role/level, job status, and/or the terms of any applicable collective bargaining agreements.

Job Requisition ID: Req‑259253

Time Type: Full time

Anticipated Close Date: 01/19/2026

Estimated annual compensation: $52,200.00 - $78,300.00

Seniority level

Entry level

Employment type

Full‑time

Job function

Sales & Business Development

Industries

Food and Beverage Manufacturing

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Lamb Weston is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status or any other protected factor under federal, state or local law.

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