Crawford & Company
Senior Claim Examiner – WC
Crawford & Company
is looking for a Senior Claims Examiner with a passion for claims management to join our team in
New Orleans, LA .
We provide excellent benefits that empower financial, physical, and mental wellness and access to multiple employee discounts. Licensing is required.
What You’ll Do Investigate and settle advanced, large-loss, and complex claims promptly and equitably under minimal supervision, while managing moderate-to-difficult claims within established authority.
Review coverages, determine liability and compensability, gather essential information, arrange property damage appraisals, and settle claims using best practices.
Evaluate and set reserves, assist with litigation preparation, conduct training and mentoring new hires.
This is an exciting opportunity to join a global leader in claims management and make a meaningful impact through your expertise.
Responsibilities
Interpret and make decisions using independent judgment on more complex and unusual policy coverages and determine if coverages apply to claims submitted.
Manage all aspects of investigative activity on complex claims. Direct the discovery and litigation strategy with legal counsel.
Analyze claims activity and prepare reports for clients/carriers and management.
Establish reserves, using independent judgment and expertise, and authorize payments within scope of authority, settling claims in the most cost‑effective manner and ensuring timely issuance of disbursements.
Settle claims promptly and equitably and issue company drafts in payments for claims within authority limits.
Develop subrogation and third‑party recovery potential and follow reclaim procedures.
Analyze claims activities and prepare reports for clients, carriers and/or management. Participate in claim reviews.
Qualifications
Bachelor’s degree or equivalent experience required. Industry designations preferred but not required (IIA, AIC, AEI and/or CPCU).
Technical claims investigations/settling experience with 4‑8 years experience in Claims or a similar organization.
Ability to work independently while assimilating various technical subjects.
Strong written and oral communication, negotiation and presentation skills.
Advanced analytical and problem‑solving skills, with the ability to manage and prioritize multiple projects.
Effective interpersonal skills to interact with all levels of internal and external clients.
Workers Compensation (WC) Adjuster License required according to jurisdictional requirements.
About Us Because a claim is more than a number—it’s a person, a child, a friend. By helping restore their lives, we restore our community—one claim at a time.
At Crawford, employees are empowered to grow, emboldened to act, and inspired to innovate. Our industry‑leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.
We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford—united in purpose, vision and values. Learn more at
www.crawco.com . When you accept a job with Crawford, you become part of the One Crawford family.
Our total compensation plans provide each of our employees with far more than just a great salary:
Pay and incentive plans that recognize performance excellence.
Benefit programs that empower financial, physical, and mental wellness.
Training programs that promote continuous learning and career progression while enhancing job performance.
Sustainability programs that give back to the communities in which we live and work.
A culture of respect, collaboration, entrepreneurial spirit and inclusion.
Senior level: Mid‑Senior level.
Employment type: Full‑time.
Job function: Other. Industries: Insurance.
Crawford & Company
participates in E‑Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.
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is looking for a Senior Claims Examiner with a passion for claims management to join our team in
New Orleans, LA .
We provide excellent benefits that empower financial, physical, and mental wellness and access to multiple employee discounts. Licensing is required.
What You’ll Do Investigate and settle advanced, large-loss, and complex claims promptly and equitably under minimal supervision, while managing moderate-to-difficult claims within established authority.
Review coverages, determine liability and compensability, gather essential information, arrange property damage appraisals, and settle claims using best practices.
Evaluate and set reserves, assist with litigation preparation, conduct training and mentoring new hires.
This is an exciting opportunity to join a global leader in claims management and make a meaningful impact through your expertise.
Responsibilities
Interpret and make decisions using independent judgment on more complex and unusual policy coverages and determine if coverages apply to claims submitted.
Manage all aspects of investigative activity on complex claims. Direct the discovery and litigation strategy with legal counsel.
Analyze claims activity and prepare reports for clients/carriers and management.
Establish reserves, using independent judgment and expertise, and authorize payments within scope of authority, settling claims in the most cost‑effective manner and ensuring timely issuance of disbursements.
Settle claims promptly and equitably and issue company drafts in payments for claims within authority limits.
Develop subrogation and third‑party recovery potential and follow reclaim procedures.
Analyze claims activities and prepare reports for clients, carriers and/or management. Participate in claim reviews.
Qualifications
Bachelor’s degree or equivalent experience required. Industry designations preferred but not required (IIA, AIC, AEI and/or CPCU).
Technical claims investigations/settling experience with 4‑8 years experience in Claims or a similar organization.
Ability to work independently while assimilating various technical subjects.
Strong written and oral communication, negotiation and presentation skills.
Advanced analytical and problem‑solving skills, with the ability to manage and prioritize multiple projects.
Effective interpersonal skills to interact with all levels of internal and external clients.
Workers Compensation (WC) Adjuster License required according to jurisdictional requirements.
About Us Because a claim is more than a number—it’s a person, a child, a friend. By helping restore their lives, we restore our community—one claim at a time.
At Crawford, employees are empowered to grow, emboldened to act, and inspired to innovate. Our industry‑leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us.
We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford—united in purpose, vision and values. Learn more at
www.crawco.com . When you accept a job with Crawford, you become part of the One Crawford family.
Our total compensation plans provide each of our employees with far more than just a great salary:
Pay and incentive plans that recognize performance excellence.
Benefit programs that empower financial, physical, and mental wellness.
Training programs that promote continuous learning and career progression while enhancing job performance.
Sustainability programs that give back to the communities in which we live and work.
A culture of respect, collaboration, entrepreneurial spirit and inclusion.
Senior level: Mid‑Senior level.
Employment type: Full‑time.
Job function: Other. Industries: Insurance.
Crawford & Company
participates in E‑Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.
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