Houston Community College
Manager, Student Recruitment - Central College
Houston Community College, Houston, Texas, United States, 77246
Overview
We are looking for a Manager for the Admission Advisor team who will bring academic and industry expertise and be a part of the growing Mosaic that is HCC. Job Summary Works closely with college leadership to develop and implement the College’s strategic enrollment management plan and provides direct leadership and supervision to the Admissions Advisors. Oversees all aspects of college enrollment and is responsible for developing, implementing, and overseeing the execution of the comprehensive enrollment plan with appropriate goals that include strategies to recruit and enroll students. Responsibilities
Lead the Department in establishing and achieving annual goals and objectives. Develop, review, modify, and implement recruitment procedures and guidelines. Supervise and train Admissions Advisors, including performance evaluations. Implement the Customer Service Model of Excellence. Provide department leadership and consistent services by implementing institutional procedures, forms, and reports. Identify best practices and apply consistently. Develop annual enrollment forecasts, predictive models, and budgets in collaboration with the Dean of Students. Build, lead and motivate appropriate teams to ensure enrollment goals are met. Manage departmental budget and serve as the signature authority. Oversee and approve purchase of office supplies and advising materials. Provide training opportunities and keep the department informed of new developments and innovations in recruitment and outreach. Represent the department at system-wide meetings. Provide comprehensive statistical and data-informed analyses to support policy decisions for onboarding a caseload of prospective students and tracking progress. Assist with college recruitment activities, including arranging on-site visits, pre-enrollment workshops, and new student orientation. Coordinate enrollment activities such as College & Career Fairs, Open Houses, Admissions & Registration Fairs, and other enrollment events. Evaluate and improve student enrollment experience practices and engagement with students and families. Interpret admissions assessment scores and assist with promotion of special programs such as learning communities, bridge courses, honors programs, and service learning. Establish positive relationships with High School college and career advisors, counselors, and departments; including charter, private schools, community organizations, and partners. During peak enrollment periods, work directly with students on campus to assist admissions and advising. Provide information and referrals to students needing services (tutoring, testing, career counseling, financial aid, disability services, etc.). Provide online advisement services via email, phone, and other applicable technology, including out-of-state and distance education students as needed. Assist in retention activities of the College, including Early-Alert, as a team member within the Success Center. Establish and maintain interdepartmental relationships with all Student Services and instructional programs. May work flexible hours to include evenings and weekends. Perform other duties and assignments as required. Qualifications
Education & Experience Bachelor’s degree required Master’s degree preferred 3 years of work experience in an institution of higher education advising/recruitment setting required, including 2 years supervisory experience Higher Education and CRM product experience preferred HCC College Leadership Program preferred Licensing & Certification Valid Texas Driver License Special Skills MS Office Programs Information Management Systems Budget Management Competencies Delivering High Quality Work Accepting Responsibility Serving Customers Supporting Organizational Goals Driving Continuous Improvement Acting with Integrity Thinking Critically Managing Change Communicating Effectively Working Conditions
General office. May require walking, standing, sitting, using hands, reaching, and talking or hearing. Vision requirements include close and distance vision. Use of computing equipment, telephone, printer, copier, file cabinets, and calculator. Ability to lift up to 25 pounds and travel to meetings, trainings, or events. May require after-hours work including weekends and holidays. SECURITY SENSITIVE:
This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215 The Organization
Houston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers serving diverse communities in the Greater Houston area. HCC offers associate degrees, certificates, workforce training, and lifelong learning opportunities. The Team
Play a central role at HCC, keeping everyday operations running smoothly. You’ll work with leaders across the institution in a dynamic team that supports students and staff. Location
Houston is a city with limitless possibilities: Fourth-largest city in the U.S. and home to 54 Fortune 500 companies. Approximately 145 languages spoken. Cost of living is 5.6% below the U.S. urban average. Major-league sports city with events like the Houston Livestock Show & Rodeo. Mild winters and robust healthcare system. Rich cultural scene with many museums and diverse cuisines. If this sounds like the role for you and you’re ready to join an amazing team, please apply right away. EEO Statement
Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation, or veteran’s status. The following person has been designated to handle inquiries regarding the non-discrimination policies: Sandra B. Jacobson, J.D., M.Ed., SHRM-SCP, Interim Director of EEO and Compliance & Title IX Coordinator Office of Equal Opportunity and Title IX PO Box 667517 Houston TX, 77266 713 718.8271 or
hcc.oeotix@hccs.edu HCC values its employees and their contributions, promotes opportunities for professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation, and creativity. Individuals with disabilities who require special accommodations to interview should contact (713) 718-8565.
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We are looking for a Manager for the Admission Advisor team who will bring academic and industry expertise and be a part of the growing Mosaic that is HCC. Job Summary Works closely with college leadership to develop and implement the College’s strategic enrollment management plan and provides direct leadership and supervision to the Admissions Advisors. Oversees all aspects of college enrollment and is responsible for developing, implementing, and overseeing the execution of the comprehensive enrollment plan with appropriate goals that include strategies to recruit and enroll students. Responsibilities
Lead the Department in establishing and achieving annual goals and objectives. Develop, review, modify, and implement recruitment procedures and guidelines. Supervise and train Admissions Advisors, including performance evaluations. Implement the Customer Service Model of Excellence. Provide department leadership and consistent services by implementing institutional procedures, forms, and reports. Identify best practices and apply consistently. Develop annual enrollment forecasts, predictive models, and budgets in collaboration with the Dean of Students. Build, lead and motivate appropriate teams to ensure enrollment goals are met. Manage departmental budget and serve as the signature authority. Oversee and approve purchase of office supplies and advising materials. Provide training opportunities and keep the department informed of new developments and innovations in recruitment and outreach. Represent the department at system-wide meetings. Provide comprehensive statistical and data-informed analyses to support policy decisions for onboarding a caseload of prospective students and tracking progress. Assist with college recruitment activities, including arranging on-site visits, pre-enrollment workshops, and new student orientation. Coordinate enrollment activities such as College & Career Fairs, Open Houses, Admissions & Registration Fairs, and other enrollment events. Evaluate and improve student enrollment experience practices and engagement with students and families. Interpret admissions assessment scores and assist with promotion of special programs such as learning communities, bridge courses, honors programs, and service learning. Establish positive relationships with High School college and career advisors, counselors, and departments; including charter, private schools, community organizations, and partners. During peak enrollment periods, work directly with students on campus to assist admissions and advising. Provide information and referrals to students needing services (tutoring, testing, career counseling, financial aid, disability services, etc.). Provide online advisement services via email, phone, and other applicable technology, including out-of-state and distance education students as needed. Assist in retention activities of the College, including Early-Alert, as a team member within the Success Center. Establish and maintain interdepartmental relationships with all Student Services and instructional programs. May work flexible hours to include evenings and weekends. Perform other duties and assignments as required. Qualifications
Education & Experience Bachelor’s degree required Master’s degree preferred 3 years of work experience in an institution of higher education advising/recruitment setting required, including 2 years supervisory experience Higher Education and CRM product experience preferred HCC College Leadership Program preferred Licensing & Certification Valid Texas Driver License Special Skills MS Office Programs Information Management Systems Budget Management Competencies Delivering High Quality Work Accepting Responsibility Serving Customers Supporting Organizational Goals Driving Continuous Improvement Acting with Integrity Thinking Critically Managing Change Communicating Effectively Working Conditions
General office. May require walking, standing, sitting, using hands, reaching, and talking or hearing. Vision requirements include close and distance vision. Use of computing equipment, telephone, printer, copier, file cabinets, and calculator. Ability to lift up to 25 pounds and travel to meetings, trainings, or events. May require after-hours work including weekends and holidays. SECURITY SENSITIVE:
This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215 The Organization
Houston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers serving diverse communities in the Greater Houston area. HCC offers associate degrees, certificates, workforce training, and lifelong learning opportunities. The Team
Play a central role at HCC, keeping everyday operations running smoothly. You’ll work with leaders across the institution in a dynamic team that supports students and staff. Location
Houston is a city with limitless possibilities: Fourth-largest city in the U.S. and home to 54 Fortune 500 companies. Approximately 145 languages spoken. Cost of living is 5.6% below the U.S. urban average. Major-league sports city with events like the Houston Livestock Show & Rodeo. Mild winters and robust healthcare system. Rich cultural scene with many museums and diverse cuisines. If this sounds like the role for you and you’re ready to join an amazing team, please apply right away. EEO Statement
Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation, or veteran’s status. The following person has been designated to handle inquiries regarding the non-discrimination policies: Sandra B. Jacobson, J.D., M.Ed., SHRM-SCP, Interim Director of EEO and Compliance & Title IX Coordinator Office of Equal Opportunity and Title IX PO Box 667517 Houston TX, 77266 713 718.8271 or
hcc.oeotix@hccs.edu HCC values its employees and their contributions, promotes opportunities for professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation, and creativity. Individuals with disabilities who require special accommodations to interview should contact (713) 718-8565.
#J-18808-Ljbffr