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Holmes Murphy

Liability Claims Specialist

Holmes Murphy, West Des Moines, Iowa, United States, 50265

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Liability Claims Specialist

role at

Holmes Murphy .

We are looking to add a

Liability Claims Specialist I

to join our

Creative Risk Solutions

team in our West Des Moines office.

At Creative Risk Solutions, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients.

Essential Responsibilities

Articulate and assess coverage for commercial auto and commercial general liability claims.

Adjudicate claims. Investigate bodily injury/liability claims and negotiate settlements when applicable, utilizing our “Best Practices for Claims.” Enter and maintain accurate loss information on a computer system during the claim process.

Set and maintain accurate reserves within reserve authority. Negotiate and process interim and final settlements, within settlement authority.

Research information for responding to questions and complaints posed by our insured’s, claimants, agency partners and fronting carriers.

Qualifications

Education: High school diploma; college degree preferred. Technical designations encouraged, such as AIC and CPCU.

Experience: 0-2 years of exposure in the liability claims field. Prior agency involvement preferred.

Licensing: Active state specific Life & Health/Property Casualty Insurance agent’s license required or the ability to acquire license within three months of hire.

Skills: Fundamental understanding of general and auto liability coverages, knowledge of claims processing procedures, confidentiality, independent judgment, typing and software proficiency (including Maverick).

Technical Competencies: Strong grasp of claims principles, practices, and insurance coverage interpretation; problem‑solving; teamwork; compliance focus.

About Us Creative Risk Solutions is a leading provider of innovative risk management solutions. We specialize in delivering customized claims management, loss control, and risk consulting services to our clients. Our team is dedicated to excellence, integrity, and creating value for our clients through proactive risk management strategies.

We place a high emphasis on building a best‑in‑class culture. We empower employees to build trust through honest and caring actions, ensure clear and constructive communication, and foster meaningful client relationships.

Benefits

Paid Parental Leave and supportive New Parent Benefits

Company paid continuing Education & Tuition Reimbursement

401k Profit Sharing

Generous time off practices in addition to paid holidays

Paid Volunteer time off and employee matching gifts to charities

DE&I programs

Consistent merit increase and promotion opportunities

Discretionary bonus opportunity

Holmes Murphy & Associates is an Equal Opportunity Employer.

Seniority level Entry level

Employment type Full‑time

Job function Finance and Sales

Industries Insurance

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