Midwestern University
Medical Assistant- IL- Family Medicine, Multispecialty Clinic
Midwestern University, Downers Grove, Illinois, United States, 60516
Medical Assistant – IL – Family Medicine, Multispecialty Clinic
4 weeks ago – Be among the first 25 applicants
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Summary The Medical Assistant will help establish, maintain, and provide daily patient care and support to the Midwestern University Multispecialty Clinics – Family Medicine Clinic providers. This person works within a team to assist providers with preventive, health maintenance, and chronic care management. The Medical Assistant will provide exceptional customer service at all times, functioning in a supportive capacity for clinic staff and physicians. This individual must have the flexibility to work scheduled clinic hours to ensure complete office coverage. This position reports to the Medical Director.
Essential Duties and Responsibilities Administrative Duties
Demonstrates excellent computer skills and becomes an “expert user” of the Electronic Medical Record (EMR) system
Answers phones, checks fax and portal messages, and routes these messages to the appropriate team member
Maintains records and performs filing duties within HIPAA guidelines
Orders equipment, supplies, medications, vaccines, and other items as needed
Assists with scanning documents and completing prior authorizations
Opens and closes the 6th floor area, unlocks doors, straightens up work areas, and ensures examination and procedure rooms are prepared and stocked
Schedules patient visits accurately by the provider and backfills any cancellations as appropriate
Sanitizes exam rooms between patients
Clinical Duties
Greet/escort patients to exam rooms and direct exiting patients
Record changes in patients’ medical history and update vital signs
Obtain test results (labs, X-rays, MRI, CT, hospital discharge records)
Call patients regarding test results, as instructed by physicians
Participate actively in pre‑clinic huddle and team meetings
Provide patients with appropriate information regarding medical procedures
Administer vaccinations, perform venipunctures, run in‑clinic urine dip, rapid influenza, strep, mono, COVID, and RSV tests
Perform EKG, spirometry, and other procedures performed in the clinic
Communication and Professionalism
Communicates professionally and works collegially with the members of the team while supporting the group effort and mission of the clinic
Demonstrates a professional demeanor, has excellent written and spoken language skills, communicates effectively with the supervising providers, and compassionately with patients
Must be self‑motivated, organized, logical, and efficient
Other Duties as Assigned Qualifications To perform this job successfully, an individual must possess the ability to work in a constant state of alertness and a safe manner and must have regular, predictable in‑person attendance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
High School diploma or GED.
Must have 2–4 years of experience as a Medical Assistant or hold a Medical Assistant Certification.
Must be able to take vitals, answer phones, interact with patients regarding their medical issues, schedule appointments, backfill cancellations, process insurance authorization, and support various providers’ requirements.
Knowledgeable in HIPAA. Experience in wound care/dressings required.
Ability to be organized, multitask, and have a basic understanding of prioritizing patient emergencies.
Knowledge of business office practices, procedures, and equipment is required.
Computer Skills
General computer literacy; proficiency in Microsoft Office required.
Proficiency with Epic EMR systems is highly desired.
Language Skills
Intermediate: Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of the organization.
Reasoning Ability
Intermediate: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Mathematical Ability
Basic: Ability to add, subtract, multiply, divide all units of measure using whole numbers, fractions, decimals; compute rate, ratio, percent; interpret bar graphs.
Physical Demands Requiring occasional climbing or balancing; stooping, kneeling, crouching, or crawling. Frequent standing, walking, reaching. Handling objects up to 25 pounds. Specific vision abilities: near, distance, color, peripheral, depth vision.
Work Environment Moderate noise level. Reasonable accommodations may be made for employees with disabilities. The work is performed in a private, not‑for‑profit university setting, offering graduate programs in health sciences across two campuses, Downers Grove, IL and Glendale, AZ.
Midwestern University – Equal Opportunity Statement Midwestern University is an Equal Opportunity/Affirmative Action employer that does not discriminate against an employee or applicant based upon race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender, marital status, age, disability, citizenship, past, current, or prospective service in uniformed services, genetic information, or any other protected class, in accordance with all federal, state and local laws, and regulations. Midwestern University complies with the Smoke‑Free Illinois Act, the Illinois Equal Pay Act, and applicable state equal‑pay acts.
Seniority Level Entry level
Employment Type Full‑time
Job Function Health Care Provider
Industries Higher Education
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Get AI-powered advice on this job and more exclusive features.
Summary The Medical Assistant will help establish, maintain, and provide daily patient care and support to the Midwestern University Multispecialty Clinics – Family Medicine Clinic providers. This person works within a team to assist providers with preventive, health maintenance, and chronic care management. The Medical Assistant will provide exceptional customer service at all times, functioning in a supportive capacity for clinic staff and physicians. This individual must have the flexibility to work scheduled clinic hours to ensure complete office coverage. This position reports to the Medical Director.
Essential Duties and Responsibilities Administrative Duties
Demonstrates excellent computer skills and becomes an “expert user” of the Electronic Medical Record (EMR) system
Answers phones, checks fax and portal messages, and routes these messages to the appropriate team member
Maintains records and performs filing duties within HIPAA guidelines
Orders equipment, supplies, medications, vaccines, and other items as needed
Assists with scanning documents and completing prior authorizations
Opens and closes the 6th floor area, unlocks doors, straightens up work areas, and ensures examination and procedure rooms are prepared and stocked
Schedules patient visits accurately by the provider and backfills any cancellations as appropriate
Sanitizes exam rooms between patients
Clinical Duties
Greet/escort patients to exam rooms and direct exiting patients
Record changes in patients’ medical history and update vital signs
Obtain test results (labs, X-rays, MRI, CT, hospital discharge records)
Call patients regarding test results, as instructed by physicians
Participate actively in pre‑clinic huddle and team meetings
Provide patients with appropriate information regarding medical procedures
Administer vaccinations, perform venipunctures, run in‑clinic urine dip, rapid influenza, strep, mono, COVID, and RSV tests
Perform EKG, spirometry, and other procedures performed in the clinic
Communication and Professionalism
Communicates professionally and works collegially with the members of the team while supporting the group effort and mission of the clinic
Demonstrates a professional demeanor, has excellent written and spoken language skills, communicates effectively with the supervising providers, and compassionately with patients
Must be self‑motivated, organized, logical, and efficient
Other Duties as Assigned Qualifications To perform this job successfully, an individual must possess the ability to work in a constant state of alertness and a safe manner and must have regular, predictable in‑person attendance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
High School diploma or GED.
Must have 2–4 years of experience as a Medical Assistant or hold a Medical Assistant Certification.
Must be able to take vitals, answer phones, interact with patients regarding their medical issues, schedule appointments, backfill cancellations, process insurance authorization, and support various providers’ requirements.
Knowledgeable in HIPAA. Experience in wound care/dressings required.
Ability to be organized, multitask, and have a basic understanding of prioritizing patient emergencies.
Knowledge of business office practices, procedures, and equipment is required.
Computer Skills
General computer literacy; proficiency in Microsoft Office required.
Proficiency with Epic EMR systems is highly desired.
Language Skills
Intermediate: Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of the organization.
Reasoning Ability
Intermediate: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Mathematical Ability
Basic: Ability to add, subtract, multiply, divide all units of measure using whole numbers, fractions, decimals; compute rate, ratio, percent; interpret bar graphs.
Physical Demands Requiring occasional climbing or balancing; stooping, kneeling, crouching, or crawling. Frequent standing, walking, reaching. Handling objects up to 25 pounds. Specific vision abilities: near, distance, color, peripheral, depth vision.
Work Environment Moderate noise level. Reasonable accommodations may be made for employees with disabilities. The work is performed in a private, not‑for‑profit university setting, offering graduate programs in health sciences across two campuses, Downers Grove, IL and Glendale, AZ.
Midwestern University – Equal Opportunity Statement Midwestern University is an Equal Opportunity/Affirmative Action employer that does not discriminate against an employee or applicant based upon race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy), gender, marital status, age, disability, citizenship, past, current, or prospective service in uniformed services, genetic information, or any other protected class, in accordance with all federal, state and local laws, and regulations. Midwestern University complies with the Smoke‑Free Illinois Act, the Illinois Equal Pay Act, and applicable state equal‑pay acts.
Seniority Level Entry level
Employment Type Full‑time
Job Function Health Care Provider
Industries Higher Education
#J-18808-Ljbffr