Sheraton Laguardia East
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Night Auditor
role at
Sheraton Laguardia East .
Responsibilities
Greet, register, and assign rooms to hotel guests.
Verify customer payment methods and process credit authorizations.
Maintain accurate records of room availability and guest accounts using the property management system.
Balance daily receipts and revenues, conducting income audits on posted revenues.
Assist guests with check‑out processes, reviewing accounts and resolving discrepancies.
Answer phone calls promptly, directing inquiries or addressing guest needs.
Coordinate with overnight housekeeping or maintenance staff to resolve guest issues.
Make and confirm reservations, ensuring accurate data entry.
Qualifications
Previous experience in a hospitality or customer service role preferred.
Proficiency in basic bookkeeping and balancing financial transactions.
Strong communication skills, both verbal and written.
Proficient in using property management systems and office software.
Excellent customer service and problem‑solving skills.
Ability to work independently and make decisions with minimal supervision.
Schedule Varies
Salary $19.00 per hour
How to Apply Please email resume to mgarcia@sheratonlaguardia.com and put as subject "NYS DOL Ref. Night Auditor".
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Night Auditor
role at
Sheraton Laguardia East .
Responsibilities
Greet, register, and assign rooms to hotel guests.
Verify customer payment methods and process credit authorizations.
Maintain accurate records of room availability and guest accounts using the property management system.
Balance daily receipts and revenues, conducting income audits on posted revenues.
Assist guests with check‑out processes, reviewing accounts and resolving discrepancies.
Answer phone calls promptly, directing inquiries or addressing guest needs.
Coordinate with overnight housekeeping or maintenance staff to resolve guest issues.
Make and confirm reservations, ensuring accurate data entry.
Qualifications
Previous experience in a hospitality or customer service role preferred.
Proficiency in basic bookkeeping and balancing financial transactions.
Strong communication skills, both verbal and written.
Proficient in using property management systems and office software.
Excellent customer service and problem‑solving skills.
Ability to work independently and make decisions with minimal supervision.
Schedule Varies
Salary $19.00 per hour
How to Apply Please email resume to mgarcia@sheratonlaguardia.com and put as subject "NYS DOL Ref. Night Auditor".
#J-18808-Ljbffr