Syms Strategic Group, LLC (SSG)
Senior Systems Engineer
Syms Strategic Group, LLC (SSG), Newport News, Virginia, United States, 23600
Senior Systems Engineer (Senior)
Location:
Remote
Department:
Veterans Affairs (VA)
Type:
Full Time
Min. Experience:
Experienced
Security Clearance Level:
Public Trust (MBI)
Military Veterans are highly encouraged to apply!
Essential Duties And Responsibilities
Develop solutions to routine technical problems of limited scope
Follow standard practices and procedures in analyzing situations or data from which answers can be readily obtained
Detect, isolate, document, rapidly report, and resolve system outages or problems encountered during operations of the scientific workstations, including the collections of diagnostic data, restoring the system operation, development of workarounds, and other activities necessary for a recovery of a system
Accurately document problems in logging and discrepancy reporting tools
Work directly with the customer in most aspects of the day-to-day activities
Respond to user calls regarding hardware/software problems, correcting or ensuring that problems are escalated when required
Communicate with users and senior management the status of key problem statuses
Perform hands‑on repair of equipment and maintenance/installation of computing infrastructure
Maintain and troubleshoot all hardware associated with end‑user computing, including printers, workstations, router switches, etc
Implement continuous improvement methodology through the use of Information Technology (IT) systems or procedures
Maintain inventory of system assets
Ensure compliance with VA standards and security policies
Provide documentation, training, and additional duties as assigned
Troubleshoot and optimize system performance and reliability
Required Skills and Experience
Experience with AWS and/or Azure Cloud S3, Step Functions, Batch Jobs, and Cloud Watch
A proven track record of managing and maintaining large‑scale production systems
Strong proficiency in Linux/Unix and Windows operating systems
Experience with system administration tasks including user management, permissions, and system monitoring
Proficiency in scripting languages such as Python, Bash, or PowerShell for automation and configuration management
Experience with automation tools like Ansible, Puppet, Chef, or SaltStack
Knowledge of cloud‑native technologies and infrastructure‑as‑code (IaC) tools such as CloudFormation
Experience working with monitoring tools like DynaTrace, ScienceLogic, and CloudWatch
An understanding of network protocols, firewall configurations, and Virtual Private Network (VPN) setup
Experience with network monitoring and diagnostic tools
Knowledge of security best practices for production systems
Experience implementing security measures, conducting audits, and ensuring compliance with industry standards
Working knowledge of database systems such as Amazon Web Services Relation Database (AWS RDS) SQL Server and Oracle Relational Database Management System (RDMBS)/RDS
Experience with database performance tuning and backup/recovery processes
Experience with continuous integration/continuous deployment (CI/CD) pipelines
Familiarity with version control systems like Git and CI/CD tools like GitHub Actions, AWS CodeBuild, and CodeDeploy
Excellent communication and interpersonal skills
Professional Certifications None required
Years of Professional Experience 10+ years of experience
Three (3) or more years’ experience with Structured Query Language (SQL) query and monitoring
Three (3) or more years’ experience in systems engineering or a related field, particularly in production environments
Desired experience Electronic Data Interchange X.12 (EDI) Medical Claims
X.12 medical claims (837, 834, 277, etc)
Advanced certifications in relevant areas Advanced certifications in relevant areas (e.g., Red Hat Certified Engineer, Microsoft Certified Systems Engineer, AWS Certified Solutions Architect)
Formal Education Master’s degree or higher in Computer Science, Information Technology, Systems Engineering, or a related field
Citizenship Requirement U.S. Citizenship required for this specific opportunity
Security Clearance Requirements Must possess or qualify for a Public Trust (MBI)
Critical Notes
SSG will not make assumptions regarding your qualifications. Your answers to the mandatory screening questions must be supported by the information on your resume. Applications with inconsistencies will not be considered
Recruiters or Third parties will not be considered
This is a 100% U.S. based remote position. However, candidates from CA, CO, NJ, IL, OR or NY will not be considered
This can be either a 1099 or W2 position
Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.
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Remote
Department:
Veterans Affairs (VA)
Type:
Full Time
Min. Experience:
Experienced
Security Clearance Level:
Public Trust (MBI)
Military Veterans are highly encouraged to apply!
Essential Duties And Responsibilities
Develop solutions to routine technical problems of limited scope
Follow standard practices and procedures in analyzing situations or data from which answers can be readily obtained
Detect, isolate, document, rapidly report, and resolve system outages or problems encountered during operations of the scientific workstations, including the collections of diagnostic data, restoring the system operation, development of workarounds, and other activities necessary for a recovery of a system
Accurately document problems in logging and discrepancy reporting tools
Work directly with the customer in most aspects of the day-to-day activities
Respond to user calls regarding hardware/software problems, correcting or ensuring that problems are escalated when required
Communicate with users and senior management the status of key problem statuses
Perform hands‑on repair of equipment and maintenance/installation of computing infrastructure
Maintain and troubleshoot all hardware associated with end‑user computing, including printers, workstations, router switches, etc
Implement continuous improvement methodology through the use of Information Technology (IT) systems or procedures
Maintain inventory of system assets
Ensure compliance with VA standards and security policies
Provide documentation, training, and additional duties as assigned
Troubleshoot and optimize system performance and reliability
Required Skills and Experience
Experience with AWS and/or Azure Cloud S3, Step Functions, Batch Jobs, and Cloud Watch
A proven track record of managing and maintaining large‑scale production systems
Strong proficiency in Linux/Unix and Windows operating systems
Experience with system administration tasks including user management, permissions, and system monitoring
Proficiency in scripting languages such as Python, Bash, or PowerShell for automation and configuration management
Experience with automation tools like Ansible, Puppet, Chef, or SaltStack
Knowledge of cloud‑native technologies and infrastructure‑as‑code (IaC) tools such as CloudFormation
Experience working with monitoring tools like DynaTrace, ScienceLogic, and CloudWatch
An understanding of network protocols, firewall configurations, and Virtual Private Network (VPN) setup
Experience with network monitoring and diagnostic tools
Knowledge of security best practices for production systems
Experience implementing security measures, conducting audits, and ensuring compliance with industry standards
Working knowledge of database systems such as Amazon Web Services Relation Database (AWS RDS) SQL Server and Oracle Relational Database Management System (RDMBS)/RDS
Experience with database performance tuning and backup/recovery processes
Experience with continuous integration/continuous deployment (CI/CD) pipelines
Familiarity with version control systems like Git and CI/CD tools like GitHub Actions, AWS CodeBuild, and CodeDeploy
Excellent communication and interpersonal skills
Professional Certifications None required
Years of Professional Experience 10+ years of experience
Three (3) or more years’ experience with Structured Query Language (SQL) query and monitoring
Three (3) or more years’ experience in systems engineering or a related field, particularly in production environments
Desired experience Electronic Data Interchange X.12 (EDI) Medical Claims
X.12 medical claims (837, 834, 277, etc)
Advanced certifications in relevant areas Advanced certifications in relevant areas (e.g., Red Hat Certified Engineer, Microsoft Certified Systems Engineer, AWS Certified Solutions Architect)
Formal Education Master’s degree or higher in Computer Science, Information Technology, Systems Engineering, or a related field
Citizenship Requirement U.S. Citizenship required for this specific opportunity
Security Clearance Requirements Must possess or qualify for a Public Trust (MBI)
Critical Notes
SSG will not make assumptions regarding your qualifications. Your answers to the mandatory screening questions must be supported by the information on your resume. Applications with inconsistencies will not be considered
Recruiters or Third parties will not be considered
This is a 100% U.S. based remote position. However, candidates from CA, CO, NJ, IL, OR or NY will not be considered
This can be either a 1099 or W2 position
Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.
#J-18808-Ljbffr