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24 Seven Talent

Retail Human Resources Manager

24 Seven Talent, Robbinsville, New Jersey, United States

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Retail Human Resources Manager

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24 Seven Talent

Client Overview Our client is a luxury brand known for combining craftsmanship, heritage, and modern design across leather goods, fashion accessories, and ready‑to‑wear.

Role Overview The Retail Human Resources Manager is responsible for leading HR operations for a multi‑location retail workforce, ensuring alignment with business objectives while delivering a positive and engaging employee experience. This role serves as the primary HR contact for retail employees and field leadership and acts as a strategic partner to business leaders in driving people initiatives that support an inclusive, high‑performance culture. The role oversees employee relations, performance management, training, policy implementation, talent acquisition support, and compliance with applicable labor laws.

Location Princeton, NJ – 4 days onsite

Responsibilities

Serve as a trusted advisor to field and operational leaders on complex employee relations matters, providing guidance and risk mitigation strategies.

Lead investigations and resolution of sensitive employee issues, partnering with internal or external resources as appropriate.

Support performance management processes, including corrective action and termination decisions.

Maintain accurate and confidential employee records related to employee relations and disciplinary actions.

Participate in and lead cross‑functional projects, organizational initiatives, and engagement programs.

Partner with regional and operational leaders to identify organizational development opportunities and develop action plans.

Drive performance management processes, including goal setting, coaching, and succession planning.

Provide guidance on HR programs such as performance evaluations and compensation review cycles.

Analyze HR metrics and trends to provide insights that improve organizational effectiveness.

Facilitate leadership training and development initiatives to strengthen managerial capability.

Conduct exit interviews and analyze onboarding and engagement feedback, sharing insights with leadership.

Promote engagement strategies that support organizational culture and business results.

Interpret and ensure consistent application of HR policies and procedures.

Stay current on U.S. and Canadian employment legislation to ensure compliance and minimize risk.

Support the recruitment process for retail roles, including review and approval of job requisitions and offer documentation.

Partner with hiring managers to enhance recruitment strategies and candidate experience.

Collaborate with HR and recruiting teams to support competitive hiring and retention strategies.

Assist field teams in building talent pipelines through networking and employer branding efforts.

Participate in career fairs and talent outreach initiatives as a representative of the employer brand.

Qualifications

Bachelor’s degree in Human Resources, Business Administration, or a related field.

Professional HR certification (e.g., SHRM or HRCI) preferred.

5–7 years of experience in an HR business partner or generalist role, preferably supporting multi‑site operations.

Strong working knowledge of U.S. federal, state, and local employment laws; experience with Canadian labor laws is a plus.

Experience with HRIS platforms preferred.

Proficiency in Microsoft Office tools, including Outlook, Teams, PowerPoint, and Excel.

Retail or multi‑unit operational experience preferred.

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