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CareSource

Director, Customer Care - Lead Member Experience

CareSource, Las Vegas, Nevada, us, 89105

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A leading health services organization is seeking a Director of Customer Care to innovate the member and provider experience across various products. This role involves leading a team of Customer Care Managers, ensuring service excellence, and continuously improving operational workflows. Candidates should possess a Bachelor's degree and extensive experience in call center management. A generous compensation package ranging from $113,000 to $197,700 annually is offered, alongside potential bonuses. #J-18808-Ljbffr