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Medworks Surgical Inc.

Service Representative

Medworks Surgical Inc., New York, New York, United States

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About the Role Medworks is hiring a Service Representative to join our Washington-based field team. In this critical hands-on role, you’ll work with fellow Medworks teammates and surgical staff to deliver, set up, operate, and support medical lasers and surgical equipment before and during procedures.

You’ll play an essential role in the operating room—helping ensure that every case proceeds safely and smoothly. Whether you’re troubleshooting equipment, providing real-time technical support, or preparing for the next case, you’ll be making a real difference in surgical outcomes.

What You’ll Do Deliver, set up, and calibrate surgical lasers and equipment Operate and monitor equipment during procedures Troubleshoot technical issues and make minor repairs Train hospital staff in safe equipment use Track equipment usage and maintain required documentation Ensure a laser-safe and aseptic environment in the OR Build strong professional relationships with hospital teams

What We’re Looking For You live within ~70 miles of Spokane, WA You’re comfortable driving several hours across the state as needed You’re dependable, respectful, and technically curious You thrive in high-pressure environments like surgical settings

Experience in any of the following is a plus: Healthcare or OR environments Technical support or customer service Equipment repair, delivery, or logistics

Schedule & Travel Monday–Friday Occasional on-call Frequent regional travel within Washington 1–2 week initial training in Richmond, VA (fully covered by Medworks)

About Medworks Medworks is a surgical equipment support and services provider specializing in urology, gynecology, and general surgical procedures. Since 2005, we’ve partnered with hospitals and surgery centers to deliver concierge-level equipment services and procedural support—all driven by our GRIT values: Growth, Readiness, Integrity, and Teamwork. Learn more at www.medworkssurgical.com.

How to Apply Apply via Indeed/LinkedIn or email your resume and a short message to: Maggie Livingstone Director of Human Resources & People Operations maggie@medworkssurgical.com

Equal Opportunity Employer Medworks celebrates diversity and is committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.