Network Adjusters, Inc.
First-Party Property Damage Claims Supervisor
Network Adjusters, Inc. is seeking an experienced claims supervisor for our third-party administrative insurance handling team. The role is ideal for professionals who thrive in fast-paced claims environments and are passionate about team development, technical excellence, and delivering strong customer service outcomes.
Pay Range $85,000 – $110,000 per year.
Location This role is on-site only; remote or hybrid arrangements are not available.
Responsibilities
Supervise and manage a team of claims adjusters, providing guidance, training, and ongoing support to drive performance and professional development
Hire, onboard, train, and develop staff as needed
Review and analyze coverage, policies, claim forms, and supporting documentation to ensure accurate and compliant claim handling
Oversee the full claims lifecycle, including damage evaluation, loss determination, settlement negotiations, and resolution
Ensure compliance with all regulatory requirements, company guidelines, and industry best practices
Implement and monitor quality control standards and QA/QC measures to ensure consistency, accuracy, and efficiency in claims handling
Collaborate with carriers, attorneys, claimants, and internal stakeholders to resolve disputes and provide a positive claims experience
Track and analyze team and departmental performance metrics, establish targets, and implement strategies to meet or exceed goals
Prepare and present reports to senior management and clients, highlighting performance trends, risks, and improvement opportunities
Stay current on industry regulations, case law, statutes, and evolving claims best practices
Qualifications
Minimum 5 years of claims handling experience, including first‑party property claims
Strong leadership skills with the ability to mentor, motivate, and develop a team
Superior knowledge of case law, statutes, and procedures impacting claim handling and valuation
Excellent analytical, evaluation, strategic, and negotiation skills
Ability to prioritize workload and manage multiple tasks effectively in a fast‑paced environment
Strong problem‑solving skills with keen attention to detail
Proficiency in MS Office Suite and other standard business software
Polished written and verbal communication skills
Bachelor’s degree in a relevant field or equivalent work experience
Benefits
Training, development, and career growth opportunities
401(k) with company match and retirement planning
Paid time off and company‑paid holidays
Comprehensive medical, dental, and vision insurance
Flexible Spending Account (FSA)
Company‑paid life insurance and long‑term disability
Supplemental life insurance and optional short‑term disability
Strong work/family and employee assistance programs
Employee referral program
About Network Adjusters Founded in 1958, Network Adjusters has built a reputation as a leading provider of insurance claims administration and independent adjusting services. Serving the insurance industry for nearly seven decades, Network Adjusters, Inc. brings together the best elements of third‑party claims administration and independent adjusting services. From our primary offices in New York, Denver, and Kentucky to our national network of experts, our superior experience and ongoing training are the keys to successfully managing our clients’ claims and handling specialized insurance needs. All our Claim Directors have extensive backgrounds working with major insurance carriers, giving us a thorough understanding of factors critical to claims handling. It all adds up to measurable results—the proof is in our extensive track record of settled claims and unmatched recovery abilities.
Career Details Seniority level: Associate | Employment type: Full‑time | Job function: Analyst, Customer Service, and Management | Industry: Insurance
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Pay Range $85,000 – $110,000 per year.
Location This role is on-site only; remote or hybrid arrangements are not available.
Responsibilities
Supervise and manage a team of claims adjusters, providing guidance, training, and ongoing support to drive performance and professional development
Hire, onboard, train, and develop staff as needed
Review and analyze coverage, policies, claim forms, and supporting documentation to ensure accurate and compliant claim handling
Oversee the full claims lifecycle, including damage evaluation, loss determination, settlement negotiations, and resolution
Ensure compliance with all regulatory requirements, company guidelines, and industry best practices
Implement and monitor quality control standards and QA/QC measures to ensure consistency, accuracy, and efficiency in claims handling
Collaborate with carriers, attorneys, claimants, and internal stakeholders to resolve disputes and provide a positive claims experience
Track and analyze team and departmental performance metrics, establish targets, and implement strategies to meet or exceed goals
Prepare and present reports to senior management and clients, highlighting performance trends, risks, and improvement opportunities
Stay current on industry regulations, case law, statutes, and evolving claims best practices
Qualifications
Minimum 5 years of claims handling experience, including first‑party property claims
Strong leadership skills with the ability to mentor, motivate, and develop a team
Superior knowledge of case law, statutes, and procedures impacting claim handling and valuation
Excellent analytical, evaluation, strategic, and negotiation skills
Ability to prioritize workload and manage multiple tasks effectively in a fast‑paced environment
Strong problem‑solving skills with keen attention to detail
Proficiency in MS Office Suite and other standard business software
Polished written and verbal communication skills
Bachelor’s degree in a relevant field or equivalent work experience
Benefits
Training, development, and career growth opportunities
401(k) with company match and retirement planning
Paid time off and company‑paid holidays
Comprehensive medical, dental, and vision insurance
Flexible Spending Account (FSA)
Company‑paid life insurance and long‑term disability
Supplemental life insurance and optional short‑term disability
Strong work/family and employee assistance programs
Employee referral program
About Network Adjusters Founded in 1958, Network Adjusters has built a reputation as a leading provider of insurance claims administration and independent adjusting services. Serving the insurance industry for nearly seven decades, Network Adjusters, Inc. brings together the best elements of third‑party claims administration and independent adjusting services. From our primary offices in New York, Denver, and Kentucky to our national network of experts, our superior experience and ongoing training are the keys to successfully managing our clients’ claims and handling specialized insurance needs. All our Claim Directors have extensive backgrounds working with major insurance carriers, giving us a thorough understanding of factors critical to claims handling. It all adds up to measurable results—the proof is in our extensive track record of settled claims and unmatched recovery abilities.
Career Details Seniority level: Associate | Employment type: Full‑time | Job function: Analyst, Customer Service, and Management | Industry: Insurance
#J-18808-Ljbffr