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PlanIT Group, LLC

Salesforce Project Manager/Business Analyst

PlanIT Group, LLC, Austin, Texas, us, 78716

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Salesforce Project Manager/Business Analyst

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Responsibilities

Engage with key stakeholders on a regular cadence to prioritize backlog and take in new requests.

Create and update Business Requirement Documents (BRDs), processes, and documented artifacts relevant to deliverable items.

Create and update requirement documents as they relate to dashboards and reporting.

Support entering User Stories, backlog grooming, process flows, user acceptance criteria, and participate in the sprint backlog grooming and prioritization process.

Collaborate with Development and Quality Assurance teams to validate requirements, support integration and user acceptance testing.

Coordinate communications with the user base as items are rolled out.

Update process documents to reflect current requirements.

Provide support to end users as it relates to answering questions, assisting in reporting needs, and reviewing processes to complete tasks for the supported applications.

Review and recommend efficiencies for application data support processes and engage with the Data Quality and Enrichment team on actionable process and data improvements.

Create and maintain standard reports and dashboards.

Maintain a project plan and keep stakeholders informed of progress.

Day to Day Responsibilities

Engage with key stakeholders on a regular cadence to prioritize backlog and take in new requests.

Create and update Business Requirement Documents (BRDs), processes, and documented artifacts relevant to deliverable items.

Create and update requirement documents as they relate to dashboards and reporting.

Support entering User Stories, backlog grooming, process flows, user acceptance criteria, and participate in the sprint backlog grooming and prioritization process.

Collaborate with Development and Quality Assurance teams to validate requirements, support integration and user acceptance testing.

Coordinate communications with the user base as items are rolled out.

Update process documents to reflect current requirements.

Provide support to end users as it relates to answering questions, assisting in reporting needs, and reviewing processes to complete tasks for the supported applications.

Review and recommend efficiencies for application data support processes and engage with the Data Quality and Enrichment team on actionable process and data improvements.

Create and maintain standard reports and dashboards.

Maintain a project plan and keep stakeholders informed of progress.

Experience and Knowledge

5+ years of experience as a BA with Salesforce background

3+ years in SQL

Effective in translating business requirements into technical specifications and implementing the solutions.

Experience working in an Agile environment.

Power BI hands-on knowledge is a plus.

SOX and/or Audit experience is a plus.

Versatile, excellent problem-solving, analytical, written, and verbal communication skills.

Dashboarding tools (IBM Cognos, Power BI, Tableau)

Advanced Microsoft Excel skills (Index Match, Power Query, etc.) is a plus

Seniority level

Entry level

Employment type

Contract

Job function

Project Management and Information Technology

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