Xylem
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Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Job Summary
The Senior Field Service Technician will be responsible for initiating and executing field service activities at customer sites in a safe and efficient manner. This role includes proactive system troubleshooting, working with mechanical, electrical, chemical feed and storage equipment, conducting routine contractual sampling and survey work, preventative and breakdown maintenance, maintaining parts inventory, completing cost accounting time entry and field data entry, and anticipating and correcting safety issues (both Company and Customer owned equipment). The technician will interface directly with customers and may be responsible for work in multiple systems, locations, or customers within a primary service area and regional territory. The ideal candidate will be located in the north Richmond, VA area. Who We Are Looking For
Xylem is seeking mechanically inclined professionals who are passionate about hands‑on work and problem‑solving. We encourage individuals with backgrounds in HVAC, electrical work, plumbing, mechanical systems, or construction to apply. At Xylem, we are united by a shared purpose: solving water to create a more sustainable world. If you are driven by innovation, service, and making a real impact, we invite you to bring your skills to our team as a Field Service Technician. Responsibilities
Create and maintain a safe working environment and culture within the organization. Take care of company property. Demonstrate high‑impact culture through innovation, accountability, and empowerment. Function effectively in a team environment. Work independently and with minimal supervision. Requirements
Some travel required. 20%–50% travel depending on division & location (overnight stays
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The Senior Field Service Technician will be responsible for initiating and executing field service activities at customer sites in a safe and efficient manner. This role includes proactive system troubleshooting, working with mechanical, electrical, chemical feed and storage equipment, conducting routine contractual sampling and survey work, preventative and breakdown maintenance, maintaining parts inventory, completing cost accounting time entry and field data entry, and anticipating and correcting safety issues (both Company and Customer owned equipment). The technician will interface directly with customers and may be responsible for work in multiple systems, locations, or customers within a primary service area and regional territory. The ideal candidate will be located in the north Richmond, VA area. Who We Are Looking For
Xylem is seeking mechanically inclined professionals who are passionate about hands‑on work and problem‑solving. We encourage individuals with backgrounds in HVAC, electrical work, plumbing, mechanical systems, or construction to apply. At Xylem, we are united by a shared purpose: solving water to create a more sustainable world. If you are driven by innovation, service, and making a real impact, we invite you to bring your skills to our team as a Field Service Technician. Responsibilities
Create and maintain a safe working environment and culture within the organization. Take care of company property. Demonstrate high‑impact culture through innovation, accountability, and empowerment. Function effectively in a team environment. Work independently and with minimal supervision. Requirements
Some travel required. 20%–50% travel depending on division & location (overnight stays
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