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Madewell

Assistant Manager

Madewell, San Ramon, California, United States, 94583

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Assistant Manager

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Madewell .

Our Story : At Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility.

Job Summary : As an Assistant Manager, you’re part of the leadership team. You help drive profitability through genuine customer connections, brand loyalty, and strong community engagement. You’ll provide immediate feedback and coaching to the sales team to maximize performance, collaborate with the rest of the leadership team, and adapt strategies for business success while ensuring smooth operational support as needed.

What You’ll Do :

Support the Store Director & Associate Store Manager to directly impact business results through meaningful connections with the brand while maximizing profitability.

Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).

Manage store operations, systems, and technology while ensuring accountability.

Assist with recruiting, training and development efforts, if needed.

Partner with the Store Director and Associate Store Manager to curate a collaborative working environment for all associates.

Ensure the team is always on track to exceed goals and provide best‑in‑class customer service.

Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.

Come up with innovative ways to engage the community and build loyalty through events.

Step into a variety of roles on the sales floor, if needed.

Who You Are :

Have 1‑2 years of retail management experience with a similar scope.

Passionately support our brand, customers, and teams.

Stay up to date with current fashion trends and industry developments.

Embrace teamwork, flexibility, and courtesy while executing tasks.

Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem‑solving skills.

Have scheduling flexibility, including nights, weekends and holidays.

Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds (18 kilos).

Some Perks And Benefits

Full‑Time :

Competitive base pay and bonus programs.

Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell.

Competitive Paid Time Off (PTO) plan, including paid holidays.

401(k) plan with company matching donations.

Medical, dental, prescription, vision, and life insurance.

Entertainment, travel, fitness, and mobile technology discounts.

Hourly Range : $21.50–$27.00.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Retail Apparel and Fashion

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.

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