Huntington National Bank
Sr Sales Support Specialist - Inventory Finance
Huntington National Bank, Schaumburg, Illinois, us, 60159
Sr Sales Support Specialist - Inventory Finance
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Huntington National Bank The Senior Sales Support Specialist serves as a subject matter expert on HNB-Inventory Finance (IF) Know Your Customer (KYC) requirements and prepares or reviews documents for all new and existing customer “complex” ownership structure and non-standard documentation requests. The Sr Specialist collaborates with Sales Support, Portfolio Management and Credit staff that require guidance on documentation, KYC and Engine data integrity matters. Duties & Responsibilities
Work closely with stakeholders to understand the customer/prospect organizational structures and identify information needed from customers/prospects to satisfy HNB-IF KYC and loan documentation requirements. Prepare manual and/or customized loan documents for layered and complex organizational structure prospects and customers. Minimize negative customer impact by resolving questions and issues in a timely manner. Meet or exceed accuracy guidelines as established by department. Review and approve loan documents prepared and submitted by sales support and customer service personnel to ensure effectiveness and accuracy. Coach stakeholders in reviewing customer authority and formation documents to ensure HNB‑IF has required documentation/authorized signers on HNB‑IF legal forms and documentation. Exercise discretion and independently make decisions through critical thinking and judgment to identify when higher level review is required. Work closely with the Documentation Manager, Onboarding Director and Legal to maintain a complete, accurate and timely updated of the IF Documentation “manual”. Other onboarding and documentation related tasks, responsibilities and special projects as needed. Basic Qualifications
Bachelor’s Degree and/or 5+ years of sales, finance, loan documentation or customer support in loan servicing. Preferred Qualifications
Exceptional attention to detail, organized and possess the ability to manage multiple tasks simultaneously, while staying focused with minimal supervision. Excellent communication (verbal and written) and listening skills. Problem solving skills. Working knowledge of Salesforce. Working knowledge of credit basics. Working knowledge of UCCs. Exempt Status:
No (eligible for overtime pay) Workplace Type:
Office (flexible work arrangements may be available for certain positions outside the branch network.) Compensation Range:
$25.00 - $48.56 hourly. (Actual compensation will vary based on location, experience and performance.) Huntington also offers incentive compensation and benefits including health insurance, wellness program, life and disability insurance, retirement savings plan, paid leave and PTO. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice:
Visit Huntington's Career Web Site for more details. Note to Agency Recruiters:
Huntington will not pay a fee for any placement resulting from an unsolicited resume. All unsolicited resumes sent to Huntington colleagues will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration. Seniority level:
Mid-Senior level Employment type:
Full-time Job function:
Other Industries:
Banking, Financial Services, and Investment Banking
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at
Huntington National Bank The Senior Sales Support Specialist serves as a subject matter expert on HNB-Inventory Finance (IF) Know Your Customer (KYC) requirements and prepares or reviews documents for all new and existing customer “complex” ownership structure and non-standard documentation requests. The Sr Specialist collaborates with Sales Support, Portfolio Management and Credit staff that require guidance on documentation, KYC and Engine data integrity matters. Duties & Responsibilities
Work closely with stakeholders to understand the customer/prospect organizational structures and identify information needed from customers/prospects to satisfy HNB-IF KYC and loan documentation requirements. Prepare manual and/or customized loan documents for layered and complex organizational structure prospects and customers. Minimize negative customer impact by resolving questions and issues in a timely manner. Meet or exceed accuracy guidelines as established by department. Review and approve loan documents prepared and submitted by sales support and customer service personnel to ensure effectiveness and accuracy. Coach stakeholders in reviewing customer authority and formation documents to ensure HNB‑IF has required documentation/authorized signers on HNB‑IF legal forms and documentation. Exercise discretion and independently make decisions through critical thinking and judgment to identify when higher level review is required. Work closely with the Documentation Manager, Onboarding Director and Legal to maintain a complete, accurate and timely updated of the IF Documentation “manual”. Other onboarding and documentation related tasks, responsibilities and special projects as needed. Basic Qualifications
Bachelor’s Degree and/or 5+ years of sales, finance, loan documentation or customer support in loan servicing. Preferred Qualifications
Exceptional attention to detail, organized and possess the ability to manage multiple tasks simultaneously, while staying focused with minimal supervision. Excellent communication (verbal and written) and listening skills. Problem solving skills. Working knowledge of Salesforce. Working knowledge of credit basics. Working knowledge of UCCs. Exempt Status:
No (eligible for overtime pay) Workplace Type:
Office (flexible work arrangements may be available for certain positions outside the branch network.) Compensation Range:
$25.00 - $48.56 hourly. (Actual compensation will vary based on location, experience and performance.) Huntington also offers incentive compensation and benefits including health insurance, wellness program, life and disability insurance, retirement savings plan, paid leave and PTO. Huntington is an Equal Opportunity Employer. Tobacco-Free Hiring Practice:
Visit Huntington's Career Web Site for more details. Note to Agency Recruiters:
Huntington will not pay a fee for any placement resulting from an unsolicited resume. All unsolicited resumes sent to Huntington colleagues will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration. Seniority level:
Mid-Senior level Employment type:
Full-time Job function:
Other Industries:
Banking, Financial Services, and Investment Banking
#J-18808-Ljbffr