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Cafua Management Company, a Dunkin Franchisee

Assistant Manager

Cafua Management Company, a Dunkin Franchisee, Billerica, Massachusetts, us, 01821

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Assistant Restaurant Manager The Assistant Restaurant Manager supports the Restaurant Manager in developing a team of dedicated people delivering great and friendly guest experiences and profitable top line sales. They assist in the development of Crew and Shift Leaders and fulfill accountabilities assigned by the Restaurant Manager.

Responsibilities

Assist to recruit, hire, onboard, and develop employees, maintaining agreed upon staffing levels for projected sales of the restaurant

Communicate job expectations to employees and ensure all training is completed per company guidelines

Hold team members accountable for their behavior and performance, addressing concerns promptly

Create and maintain a guest first culture in the restaurant

Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws

Ensure Brand standards, recipes and systems are executed including Red Book responsibilities

Help prepare and complete action plans; implement production, productivity, quality and guest service standards

Review guest feedback and restaurant assessment results and implement action plans to drive system improvements

Control costs to help maximize profitability

Adhere to security and cash handling procedures

Demonstrate competency in weekly inventory process and analysis

Demonstrate competency in writing effective crew schedules and monitoring labor performance daily

Execute new product roll-outs including team training, marketing and sampling

Drive sales goals and track results

Requirements

Basic computer skills

Capable of counting money and making change

Must be able to lift a minimum of 30 lbs

Must be able to stand for 6+ hours at a time

Must be authorized to work in the U.S.

Fluent in English

What We Offer We are a family owned and operated business with 200+ restaurants in our network. You will have the opportunity to grow internally and learn new skills.

Competitive salary

Health insurance

401k per company policy

PTO

Life/disability insurance

With 200+ locations in 6 states, Cafua Management Company is one of the largest private Dunkin Donuts franchise in the US with a People First culture. You are applying to work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. If hired, Cafua Management Company will be your only employer.

Cafua Management Company is an equal‑opportunity employer and complies with all applicable federal, state, and local laws regarding nondiscrimination. We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other basis prohibited by applicable law.

Skills / Availability

High School diploma, or equivalent

Must have open availability to work all shifts

Transportation: to work, banking if needed, attend all meetings and training as required

Must be able to lift a minimum of 50 lbs and stand for a period of up to 6 hours at a time

Proficient in English

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