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WENCOR

Sales Support Specialist

WENCOR, Provo, Utah, us, 84605

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Sales Support Specialist

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WENCOR

Overview Of The Position The Sales Support Specialist is driven by customer satisfaction. They are crucial in assisting multiple departments in executing proposals for the shipment of customer requirements through accurate data maintenance.

Essential Duties And Responsibilities

Data entry of request for quotations, vendor responses, customer quotations, sales orders.

Interface with vendors daily with request for quotation and follow up as needed.

Process and manage Return Material Authorizations (RMAs) and customer complaints to closure.

Vendor and customer profile maintenance.

Actively review open order reports and work closely with internal departments for meeting customer expectations.

Archive documents and various reporting as required.

Drive exceptional customer service both internally and externally.

Perform other duties as assigned.

Other Knowledge, Skills, And Abilities

Working knowledge of data entry systems, MS Outlook, Word and Excel.

Effective use of phone and communication skills.

Excellent interpersonal skills, problem solving and analytical skills.

Ability to prioritize, organize, manage multiple tasks, set and achieve goals, and work effectively on a team.

Ability to take initiative and be self‑motivated.

Actively participates in team projects and maintain company confidentiality.

Seniority Level Entry level

Employment Type Full‑time

Job Function Other

Industry Airlines and Aviation

American Fork, UT — $55,000.00 - $65,000.00

Utah County, UT — $200,000.00 - $215,000.00

Provo, UT — $1,500.00 - $3,800.00

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