Caesars Entertainment
Front Services Assistant Manager (Caesars Palace LV)
Caesars Entertainment, Las Vegas, Nevada, us, 89105
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Front Services Assistant Manager (Caesars Palace LV)
role at
Caesars Entertainment
WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary”
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Job Summary Position is responsible for managing the daily operations of the Hotel Front Services staff including Valet, Bell, Door, Baggage Handlers and Shuttle Drivers.
Responsibilities
Manage the employees of the departments noted above.
Develop and implement short‑term (1‑2 year) objectives and work unit goals.
Interview, schedule, train, develop, empower, coach and counsel; recommend performance reviews, resolve problems, provide open communications and recommend discipline and termination as appropriate.
Recommend and implement services and procedural changes.
Monitor and control expenses within approved budget constraints.
Develop Standard Operating Procedures, govern the daily operations of the guest service area.
Manage compliance of Standard Operating Procedures, safety regulations and ensure the optimal level of quality service and hospitality are provided to the hotel guests.
Responsible for the overall budget for the above departments.
Implement emergency training procedures to ensure appropriate protection of the staff and company assets.
Conduct Performance Reviews.
Make or recommend wage increases and promotions.
Provide for safety and security.
Handle employees' complaints or grievances.
Recommend disciplinary action or discipline employees.
Plan work for the described departments.
Supervise and monitor work.
Monitor legal compliance with federal, state, and gaming laws.
Have direct responsibility for management of those departments noted above.
Requirements
Must be 21 years of age or older.
One to two years of post‑high school education; college degree preferred.
General knowledge of other hotel departments.
Two to three years of supervisory experience.
Ability to compile facts and figures.
Ability to make decisions guided by established policies and procedures.
Excellent interpersonal communication, customer service, team building, and problem‑solving skills.
Self‑motivated and can maintain ongoing business relationships.
Function well in a fast‑paced environment.
Enthusiasm and efficiency.
Ability to complete several tasks at once, with accuracy.
Ability to get along well with co‑workers and work as a team.
Present a well‑groomed appearance.
Strong oral and written communication skills.
Ability to develop and enforce Standard Operating Procedures.
Additional Requirements
Must be able to maneuver in and around the Hotel Guest Services area and other hotel and casino areas.
Must be able to respond calmly in a crisis and demanding situations, particularly when the situations involve customer or employee conflicts.
Must be able to speak, write and understand English.
Must be able to stop and bend, as well as maneuver up and downstairs.
Must be able to lift up to 20 pounds.
Must have the manual dexterity to type, grab, grip, pull, hold, tear, sort, reach and file paperwork.
Able to stand and walk for the duration of a shift.
Able to work in hot/cold/wet conditions.
Must be able to respond to visual and aural cues.
Must be able to operate the following equipment: computer, 10‑key adding machine, safe lock key machine, telephone, credit card swiper, speed printer, facsimile and photocopier.
TOGETHER WE WIN We believe in delivering family‑style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
EQUAL EMPLOYMENT OPPORTUNITY Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.
About Us Help us roll out the red carpet at Caesars Palace! This world‑renowned resort indulges our guests with 25 unique restaurants and cafes, over 3,000 rooms, 4.5 acres of pools and gardens and a 50,000 square foot spa. If you have a passion for delivering personalized service in an exclusive setting, Caesars Palace is the place for you to start your career.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Other
Hospitality
Referrals increase your chances of interviewing at Caesars Entertainment by 2x
Get notified about new Service Assistant jobs in
Las Vegas, NV .
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Front Services Assistant Manager (Caesars Palace LV)
role at
Caesars Entertainment
WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary”
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Job Summary Position is responsible for managing the daily operations of the Hotel Front Services staff including Valet, Bell, Door, Baggage Handlers and Shuttle Drivers.
Responsibilities
Manage the employees of the departments noted above.
Develop and implement short‑term (1‑2 year) objectives and work unit goals.
Interview, schedule, train, develop, empower, coach and counsel; recommend performance reviews, resolve problems, provide open communications and recommend discipline and termination as appropriate.
Recommend and implement services and procedural changes.
Monitor and control expenses within approved budget constraints.
Develop Standard Operating Procedures, govern the daily operations of the guest service area.
Manage compliance of Standard Operating Procedures, safety regulations and ensure the optimal level of quality service and hospitality are provided to the hotel guests.
Responsible for the overall budget for the above departments.
Implement emergency training procedures to ensure appropriate protection of the staff and company assets.
Conduct Performance Reviews.
Make or recommend wage increases and promotions.
Provide for safety and security.
Handle employees' complaints or grievances.
Recommend disciplinary action or discipline employees.
Plan work for the described departments.
Supervise and monitor work.
Monitor legal compliance with federal, state, and gaming laws.
Have direct responsibility for management of those departments noted above.
Requirements
Must be 21 years of age or older.
One to two years of post‑high school education; college degree preferred.
General knowledge of other hotel departments.
Two to three years of supervisory experience.
Ability to compile facts and figures.
Ability to make decisions guided by established policies and procedures.
Excellent interpersonal communication, customer service, team building, and problem‑solving skills.
Self‑motivated and can maintain ongoing business relationships.
Function well in a fast‑paced environment.
Enthusiasm and efficiency.
Ability to complete several tasks at once, with accuracy.
Ability to get along well with co‑workers and work as a team.
Present a well‑groomed appearance.
Strong oral and written communication skills.
Ability to develop and enforce Standard Operating Procedures.
Additional Requirements
Must be able to maneuver in and around the Hotel Guest Services area and other hotel and casino areas.
Must be able to respond calmly in a crisis and demanding situations, particularly when the situations involve customer or employee conflicts.
Must be able to speak, write and understand English.
Must be able to stop and bend, as well as maneuver up and downstairs.
Must be able to lift up to 20 pounds.
Must have the manual dexterity to type, grab, grip, pull, hold, tear, sort, reach and file paperwork.
Able to stand and walk for the duration of a shift.
Able to work in hot/cold/wet conditions.
Must be able to respond to visual and aural cues.
Must be able to operate the following equipment: computer, 10‑key adding machine, safe lock key machine, telephone, credit card swiper, speed printer, facsimile and photocopier.
TOGETHER WE WIN We believe in delivering family‑style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
EQUAL EMPLOYMENT OPPORTUNITY Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.
About Us Help us roll out the red carpet at Caesars Palace! This world‑renowned resort indulges our guests with 25 unique restaurants and cafes, over 3,000 rooms, 4.5 acres of pools and gardens and a 50,000 square foot spa. If you have a passion for delivering personalized service in an exclusive setting, Caesars Palace is the place for you to start your career.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Other
Hospitality
Referrals increase your chances of interviewing at Caesars Entertainment by 2x
Get notified about new Service Assistant jobs in
Las Vegas, NV .
#J-18808-Ljbffr