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In-Shape Solutions, LLC

Assistant Fitness Manager

In-Shape Solutions, LLC, Folsom, California, United States, 95630

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Salary Description

$27.00 - $40.00 per session hour trained (varies by session length and value)

$18.00 - $20.00 per hour for non-session work time

+ Ability to earn additional incentive compensation

Job Summary Assistant Fitness Managers lead and manage the Training experience. Leaders in this role are passionate about fitness and committed to delivering positive results by driving culture, leading and developing their team, and creating a great member experience.

The Assistant Fitness Manager works with the General Manager and Regional Personal Training Manager to deliver the business brand, member experience and business goals through the following:

Duties and Responsibilities – What You Will Do

Assist in oversite of fitness sales, revenue, promotional activities, and general administration with the aim of driving the business forward

Committed to building a community of members through a consistent member experience

Works to maintain member retention by making 30-50 telephone calls per day

Responsible for servicing 2-4 FitStart appointments per day

Responsible for training 60+ session hours per month

Conducts weekly audits of Personal Training agreements, tracking sales, scheduling sessions

Produces reports on club fitness budget, sessions, members, and other reports as requested

Obtains member feedback to ensure all Personal Trainers are delivering a positive member experience

Ensures entire Personal Training team is aware of the club and company goals and focused on exceeding

Focused on continually building community connections through consistent member experience, which fosters continued member retention and increasing frequency of sessions trained

Responsible for achieving personal performance targets for Personal Training sales and sessions trained.

Exercises confidentiality, professionalism, and diplomacy

Leads by example for delivering the company mission to members

Assists in the recruiting, hiring, onboarding, and training strong team of Personal Trainers

Ensures staffing model is adequate to achieve Personal Training session targets

Manage performance by setting clear expectations about behavior, performance, and consequences

Responsible for continually training Personal Trainer’s, to ensure continued growth and development, and delivery of a great member experience

Observes, shadows, and provides feedback to Personal Trainers, ensuring delivery of a positive member experience

Assist with weekly Personal Trainers meetings to review performance and offer direction, motivation, and guidance toward achieving individual and company goals

Meets with prospective members, providing them with necessary information while maintaining high standards of professionalism

Responsible for communicating and upholding company standards by ensuring club is clean, safe, fun, and welcoming

Revised 07.2024

Requirements and Qualifications – Who You Are

College degree in business, retail or hospitality preferred

Current Personal Training certification from an approved accredited program required* plus 1 year experience in fitness or retail management

*Four year or advanced degree in related field may be submitted in lieu of personal training certificate

Additional course work in physical education, nutrition, physiology, and exercise science is beneficial

Desired knowledge, experience, and understanding of Fitness including; equipment, personal training, and group fitness

Availability to work weekends and holidays if needed

Strong service orientation and desire to deliver an outstanding member experience

Computer literate – proficient at MS Excel, MS Outlook and MS Word

Clear and effective written and verbal communication

Outstanding organization and strong time management

Must demonstrate professionalism, cooperation and ability to work well in team environment

CPR/AED certification required first 30 days of hire

High regard and propensity for safety

Team Perks

Free health club membership

Casual work environment

Discount on in club retail items and any current vendor partner offerings (NASM, etc.)

Opportunity for growth; professional development

401(K) savings plan

Work Environment/Physical Demands While performing the duties of this job, the employee is frequently required to walk and stand up to 8 hours/day and/or sitting for extended period of time. Employees may be exposed to cleaning chemicals or airborne particles and will be required to wear designated PPE (Personal Protective Equipment) as directed. Employees are occasionally required to use hands and fingers for handle or feel; occasional reach, push and pulling with arms and hands; occasional climb, balance, stoop, kneel, crouch or crawl; and occasional reach and twist, including side-to-side movements. The employee may be required to occasionally lift, carry or move up to 25 pounds and may seldom be required to lift, carry or move 26-50 pounds.

Privacy Statement In-Shape Solutions, LLC collects certain personal information as part of the job application process. Certain jurisdictions require notice of how we use and protect your personal information. For more information, please read our Privacy Policy and Notice of Collection available on our web site at:

https://www.inshape.com/privacy-policy

https://www.inshape.com/Portals/0/Images/pdf/ISS_Job_Applicant_Privacy_Notice.pdf

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