Catania Oils
Inside Sales Representative – Ayer, MA
Catania Oils, a fourth‑generation, family‑owned business with 125 years of excellence in the edible oils industry, is looking for a passionate and driven Inside Sales Representative to join our team. This role offers stability, growth opportunities, and a supportive, family‑like work environment.
Core Values
We Are Family – We treat every team member with respect and support, just like family.
Own It – We take responsibility, celebrate wins, and learn from challenges.
Job Well Done – We strive for excellence and take pride in delivering quality work.
Customer Focused – We go beyond expectations to ensure our customers succeed.
Authenticity at Our Core – We act with integrity and stay true to our values, even under pressure.
What You’ll Do
Respond promptly to inbound sales inquiries via phone, email, or website and provide product recommendations tailored to customer needs.
Develop and maintain strong relationships with existing tier‑3 bulk customers to ensure repeat business and customer satisfaction.
Identify new sales opportunities through outbound calls, email campaigns, and lead follow‑up; collaborate with sales operations/marketing to source leads.
Collaborate with Bulk Division Sales Managers and cross‑functional teams to meet monthly and quarterly sales targets.
Maintain accurate records of customer interactions, quotes, and orders using HubSpot CRM software.
Provide pricing, availability, and technical product information to customers.
Resolve customer issues with professionalism and urgency; refer to customer service department when necessary.
Stay informed about market trends, competitor offerings, and Catania’s product portfolio.
Support logistics and operations teams to ensure timely delivery and fulfillment of bulk orders.
Requirements
Bachelor’s degree in business, marketing, or a related field (preferred).
0–2+ years of inside sales experience, preferably in foodservice, manufacturing, or B2B environments.
Strong verbal and written communication skills.
Proficiency in CRM systems and Microsoft Office Suite.
Ability to manage multiple accounts and prioritize tasks effectively.
Customer‑focused with a proactive and solution‑oriented approach.
Knowledge of edible oils or food ingredients is a plus.
Why Catania Oils?
Be part of a company that values teamwork, respect, and continuous improvement.
Work in a culture that blends tradition with innovation.
Make a real impact in a company committed to sustainability and quality.
We offer competitive pay and benefits.
Equal Opportunity Employer We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Salary $25–$28 per hour.
Seniority Level Entry level
Employment Type Full‑time
Job Function Sales and Business Development
Industries Food and Beverage Services
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Core Values
We Are Family – We treat every team member with respect and support, just like family.
Own It – We take responsibility, celebrate wins, and learn from challenges.
Job Well Done – We strive for excellence and take pride in delivering quality work.
Customer Focused – We go beyond expectations to ensure our customers succeed.
Authenticity at Our Core – We act with integrity and stay true to our values, even under pressure.
What You’ll Do
Respond promptly to inbound sales inquiries via phone, email, or website and provide product recommendations tailored to customer needs.
Develop and maintain strong relationships with existing tier‑3 bulk customers to ensure repeat business and customer satisfaction.
Identify new sales opportunities through outbound calls, email campaigns, and lead follow‑up; collaborate with sales operations/marketing to source leads.
Collaborate with Bulk Division Sales Managers and cross‑functional teams to meet monthly and quarterly sales targets.
Maintain accurate records of customer interactions, quotes, and orders using HubSpot CRM software.
Provide pricing, availability, and technical product information to customers.
Resolve customer issues with professionalism and urgency; refer to customer service department when necessary.
Stay informed about market trends, competitor offerings, and Catania’s product portfolio.
Support logistics and operations teams to ensure timely delivery and fulfillment of bulk orders.
Requirements
Bachelor’s degree in business, marketing, or a related field (preferred).
0–2+ years of inside sales experience, preferably in foodservice, manufacturing, or B2B environments.
Strong verbal and written communication skills.
Proficiency in CRM systems and Microsoft Office Suite.
Ability to manage multiple accounts and prioritize tasks effectively.
Customer‑focused with a proactive and solution‑oriented approach.
Knowledge of edible oils or food ingredients is a plus.
Why Catania Oils?
Be part of a company that values teamwork, respect, and continuous improvement.
Work in a culture that blends tradition with innovation.
Make a real impact in a company committed to sustainability and quality.
We offer competitive pay and benefits.
Equal Opportunity Employer We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Salary $25–$28 per hour.
Seniority Level Entry level
Employment Type Full‑time
Job Function Sales and Business Development
Industries Food and Beverage Services
#J-18808-Ljbffr