Sedgwick
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
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ADA Accommodation Specialist
PRIMARY PURPOSE
To enhance the ADA process for claimants requesting accommodations under the ADAAA; to review complex medical information for temporary and permanent accommodation requests; and to approve and/or negotiate restrictions as required under the ADAAA, state and/or client requirements. ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Review medical information for ADAAA temporary and permanent accommodation requests. Approve and/or negotiate accommodations as written; renegotiate reasonable alternative accommodations, or deny restrictions based on lack of supporting documentation through correspondence with physician, colleague, department and other key stakeholders. Maintain regular contact with colleagues, supervisors, health care providers, and other key stakeholders regarding progress and status of accommodations; assist in the resolution of any challenges related to the accommodations. Conduct interactive discussions with claimants and employers, assist in answering/resolving any follow-up questions/issues and help identify clarifications, when needed, from health care providers. Act as a subject matter expert and resource to supervisors, colleagues, union, or physicians regarding accommodation/work restriction issues and processes. Provide advice and counsel as appropriate and act as a liaison between all parties when necessary. Ascertain the specific physical tolerances and vocational skills needed for particular employment positions; make decisions or assist case management staff in making decisions regarding a client's competence in performing a particular position. Adhere to all medical and legal regulations and accreditation standards. Review the essential job functions provided by the employer along with restrictions/limitations provided by the claimant and their treating provider to confirm the claimant can meet the essential functions with or without the accommodation(s) requested. Contact employers to obtain specific information regarding an area of employment, i.e., training or education needed, physical demands, wages and benefits, and availability. Thoroughly review contested claims. Assist as needed with submission of accommodation recommendations to employers for consideration. Work closely with other members of team to: a) ensure smooth transition from medical case management into job placement; and/or b) discuss the progress on each case suggesting changes in rehabilitation plans. Document contacts in claim notes; prepare reports and/or forms documenting the results of research/negotiations performed; and track disposition decisions. ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned. Supports the organization's quality program(s). QUALIFICATIONS
Education & Licensing
Bachelor's degree from an accredited college or university in nursing, social work or vocational rehabilitation is preferred. At least one of the following licenses or certifications is required: RN or CRC. Experience
Four (4) years of related experience or equivalent combination of experience and education required. Medical disability or vocational rehabilitation experience preferred. Skills & Knowledge
Excellent oral and written communication, including presentation skills PC literate, including Microsoft Office products Analytical and interpretive skills Strong organizational skills Excellent interpersonal skills Excellent negotiation skills Ability to work in a team environment Ability to meet or exceed Performance Competencies WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations. Mental
Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical
Computer keyboarding, travel as required Auditory/Visual
Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $28.00 - $30.00 USD Hourly. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. #nurse Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles. Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com
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To enhance the ADA process for claimants requesting accommodations under the ADAAA; to review complex medical information for temporary and permanent accommodation requests; and to approve and/or negotiate restrictions as required under the ADAAA, state and/or client requirements. ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Review medical information for ADAAA temporary and permanent accommodation requests. Approve and/or negotiate accommodations as written; renegotiate reasonable alternative accommodations, or deny restrictions based on lack of supporting documentation through correspondence with physician, colleague, department and other key stakeholders. Maintain regular contact with colleagues, supervisors, health care providers, and other key stakeholders regarding progress and status of accommodations; assist in the resolution of any challenges related to the accommodations. Conduct interactive discussions with claimants and employers, assist in answering/resolving any follow-up questions/issues and help identify clarifications, when needed, from health care providers. Act as a subject matter expert and resource to supervisors, colleagues, union, or physicians regarding accommodation/work restriction issues and processes. Provide advice and counsel as appropriate and act as a liaison between all parties when necessary. Ascertain the specific physical tolerances and vocational skills needed for particular employment positions; make decisions or assist case management staff in making decisions regarding a client's competence in performing a particular position. Adhere to all medical and legal regulations and accreditation standards. Review the essential job functions provided by the employer along with restrictions/limitations provided by the claimant and their treating provider to confirm the claimant can meet the essential functions with or without the accommodation(s) requested. Contact employers to obtain specific information regarding an area of employment, i.e., training or education needed, physical demands, wages and benefits, and availability. Thoroughly review contested claims. Assist as needed with submission of accommodation recommendations to employers for consideration. Work closely with other members of team to: a) ensure smooth transition from medical case management into job placement; and/or b) discuss the progress on each case suggesting changes in rehabilitation plans. Document contacts in claim notes; prepare reports and/or forms documenting the results of research/negotiations performed; and track disposition decisions. ADDITIONAL FUNCTIONS and RESPONSIBILITIES
Performs other duties as assigned. Supports the organization's quality program(s). QUALIFICATIONS
Education & Licensing
Bachelor's degree from an accredited college or university in nursing, social work or vocational rehabilitation is preferred. At least one of the following licenses or certifications is required: RN or CRC. Experience
Four (4) years of related experience or equivalent combination of experience and education required. Medical disability or vocational rehabilitation experience preferred. Skills & Knowledge
Excellent oral and written communication, including presentation skills PC literate, including Microsoft Office products Analytical and interpretive skills Strong organizational skills Excellent interpersonal skills Excellent negotiation skills Ability to work in a team environment Ability to meet or exceed Performance Competencies WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations. Mental
Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines Physical
Computer keyboarding, travel as required Auditory/Visual
Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $28.00 - $30.00 USD Hourly. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits. #nurse Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles. Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com
#J-18808-Ljbffr