Stanford Medicine Children's Health
Clinical Assistant II - General Pediatrics
Stanford Medicine Children's Health, Monterey, California, United States, 93941
Clinical Assistant II - General Pediatrics
Posted 1 day ago. Be among the first 25 applicants.
Company Description Packard Children’s Health Alliance is a network associated with Lucile Packard Children’s Hospital and the Stanford School of Medicine. We bring the best community physicians together to provide healthcare for children and expectant mothers from the Bay Area. We are proud to be the only Bay Area medical network with an exclusive focus on women and children, and we understand the unique value provided by our more than 650 leading pediatricians and obstetrician/gynecologists. We are growing fast.
Job ID: P136634‑600
Job Description Under general supervision in an outpatient clinical setting, the Clinical Assistant II performs a variety of routine administrative and clerical supportive services to assist patients and medical staff in registering, scheduling, and greeting patients. Relay incoming telephone messages to providers and other departments. The Clinical Assistant must be able to work effectively and appropriately with health care providers to assure that patients are treated in accordance with established standards of quality patient care.
Essential Functions
Answers multiple phone lines, screens and routes calls, takes messages for clinic staff and physicians.
Schedules and edits patient physician appointments for new and returning patients.
Schedules consultations with other clinics or physicians as needed.
Greets patients and requests that patients and visitors be seated in the waiting room and communicates unexpected delays as needed.
Collects patient demographic and insurance data.
Determines and documents need for signatures for conditions of registration.
Identifies and obtains services requiring authorization and appropriate process for the payer type.
Informs new and returning patients of authorization and payment. Collects and posts co‑pays.
Obtains required signatures.
Maintains records in accordance with guidelines.
Files and retrieves chart documents.
Prints and uses scheduling reports.
Retrieves and prepares patient charts.
Other duties as assigned.
Minimum Qualifications Education High school diploma or equivalent, required; (Bachelor’s degree may be substituted for work experience requirement)
Experience One year work experience, required; experience in a Medical Office, preferred.
Licensure/Certification None.
Knowledge, Skills, And Abilities
Knowledge of computer systems and software used in functional area.
Knowledge of medical terminology, preferred.
Knowledge of ICD‑9 and CPT coding and billing regulations, preferred.
Ability to prioritize multiple tasks and handle a high volume of interactions (phones, patients, etc.).
Ability to communicate clearly orally and in writing; ability to follow oral and written instructions.
Ability to solve problems and identify solutions.
Ability to deal with diverse patient/family interactions and demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations.
Ability to plan, organize, prioritize, work independently and meet deadlines.
Physical Requirements/Work Environment Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.
Pay Range Compensation is based on the level and requirements of the role. Salary ranges may also be determined by education, experience, knowledge, skills, location, and abilities, as required by the role, and by internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range.
Minimum to Midpoint Range (Hourly): $24.00 to $28.80
Equal Employment Opportunity Statement Stanford Medicine Children’s Health (SMCH) strongly values diversity and is committed to equal opportunity and non‑discrimination in all of its policies and practices, including the area of employment. Accordingly, SMCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, disability, or the perception of the above. People of all genders, racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.
Seniority Level Not Applicable
Employment Type Part‑time
Job Function Health Care Provider
Industries Hospitals and Health Care
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Company Description Packard Children’s Health Alliance is a network associated with Lucile Packard Children’s Hospital and the Stanford School of Medicine. We bring the best community physicians together to provide healthcare for children and expectant mothers from the Bay Area. We are proud to be the only Bay Area medical network with an exclusive focus on women and children, and we understand the unique value provided by our more than 650 leading pediatricians and obstetrician/gynecologists. We are growing fast.
Job ID: P136634‑600
Job Description Under general supervision in an outpatient clinical setting, the Clinical Assistant II performs a variety of routine administrative and clerical supportive services to assist patients and medical staff in registering, scheduling, and greeting patients. Relay incoming telephone messages to providers and other departments. The Clinical Assistant must be able to work effectively and appropriately with health care providers to assure that patients are treated in accordance with established standards of quality patient care.
Essential Functions
Answers multiple phone lines, screens and routes calls, takes messages for clinic staff and physicians.
Schedules and edits patient physician appointments for new and returning patients.
Schedules consultations with other clinics or physicians as needed.
Greets patients and requests that patients and visitors be seated in the waiting room and communicates unexpected delays as needed.
Collects patient demographic and insurance data.
Determines and documents need for signatures for conditions of registration.
Identifies and obtains services requiring authorization and appropriate process for the payer type.
Informs new and returning patients of authorization and payment. Collects and posts co‑pays.
Obtains required signatures.
Maintains records in accordance with guidelines.
Files and retrieves chart documents.
Prints and uses scheduling reports.
Retrieves and prepares patient charts.
Other duties as assigned.
Minimum Qualifications Education High school diploma or equivalent, required; (Bachelor’s degree may be substituted for work experience requirement)
Experience One year work experience, required; experience in a Medical Office, preferred.
Licensure/Certification None.
Knowledge, Skills, And Abilities
Knowledge of computer systems and software used in functional area.
Knowledge of medical terminology, preferred.
Knowledge of ICD‑9 and CPT coding and billing regulations, preferred.
Ability to prioritize multiple tasks and handle a high volume of interactions (phones, patients, etc.).
Ability to communicate clearly orally and in writing; ability to follow oral and written instructions.
Ability to solve problems and identify solutions.
Ability to deal with diverse patient/family interactions and demonstrate customer service skills in interactions with all patients, families and staff, including high volume and stressful situations.
Ability to plan, organize, prioritize, work independently and meet deadlines.
Physical Requirements/Work Environment Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.
Pay Range Compensation is based on the level and requirements of the role. Salary ranges may also be determined by education, experience, knowledge, skills, location, and abilities, as required by the role, and by internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range.
Minimum to Midpoint Range (Hourly): $24.00 to $28.80
Equal Employment Opportunity Statement Stanford Medicine Children’s Health (SMCH) strongly values diversity and is committed to equal opportunity and non‑discrimination in all of its policies and practices, including the area of employment. Accordingly, SMCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, disability, or the perception of the above. People of all genders, racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.
Seniority Level Not Applicable
Employment Type Part‑time
Job Function Health Care Provider
Industries Hospitals and Health Care
#J-18808-Ljbffr