Spaces. offices | co-working | meeting rooms.
Community Associate
Spaces. offices | co-working | meeting rooms., Reston, Virginia, United States, 22090
Community Associate
1900 Reston Metro Plaza, 6th Floor, 1901 Reston, VA, United States of America.
The world of work is changing…short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work!
At IWG, we are leading the way. We’ve built the world’s largest workspace network so that our customers can work from wherever, and however, they want… in over 120 countries across the globe!
Join us and help us bring more freedom to people and businesses, while expanding our network. You’ll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way.
The Opportunity As a Community Associate, you’ll work closely with new and existing customers across a myriad of industries, creating and maintaining your own community within your center, and handling all the administrative and support needs for your customers so they can focus on running their business.
A typical day at IWG involves arriving before the center opens, ensuring everything is ready, accepting customer requests (Wi‑Fi codes, package status, directions, projector assistance, invoicing), managing service tickets, coordinating networking events, and maintaining a welcoming environment.
About You
A good communicator, with the ability to build strong professional relationships and empathize with people’s needs (Ideally 1+ years of customer service experience)
Happy taking ownership of problems and finding ways to solve them
Positive, enthusiastic, and able to adapt to fast‑changing situations
Experience and confidence using MS Office and other basic IT equipment
Legally eligible to work in the Country you are applying within and at least 18 years old
What We Offer
Work‑life balance (no standard nights/weekends)
Generous paid time off plans (sick and vacation)
11 paid company holidays per calendar year (in addition to your PTO accrual)
Competitive 401(k) program, with a company match
Affordable and comprehensive health care for all full‑time team members (and some plan options for part‑timers as well)
A quarterly bonus plan program, plus an hourly rate of $19.38
A bright and inspiring work environment
Training and development opportunities aligned with great career path opportunities
A professional workplace community (business casual attire required)
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Other
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, disability, sex, sexual orientation, gender identity, military or veteran status, national origin or any other consideration protected by federal, state, or local law.
#J-18808-Ljbffr
The world of work is changing…short commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work!
At IWG, we are leading the way. We’ve built the world’s largest workspace network so that our customers can work from wherever, and however, they want… in over 120 countries across the globe!
Join us and help us bring more freedom to people and businesses, while expanding our network. You’ll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way.
The Opportunity As a Community Associate, you’ll work closely with new and existing customers across a myriad of industries, creating and maintaining your own community within your center, and handling all the administrative and support needs for your customers so they can focus on running their business.
A typical day at IWG involves arriving before the center opens, ensuring everything is ready, accepting customer requests (Wi‑Fi codes, package status, directions, projector assistance, invoicing), managing service tickets, coordinating networking events, and maintaining a welcoming environment.
About You
A good communicator, with the ability to build strong professional relationships and empathize with people’s needs (Ideally 1+ years of customer service experience)
Happy taking ownership of problems and finding ways to solve them
Positive, enthusiastic, and able to adapt to fast‑changing situations
Experience and confidence using MS Office and other basic IT equipment
Legally eligible to work in the Country you are applying within and at least 18 years old
What We Offer
Work‑life balance (no standard nights/weekends)
Generous paid time off plans (sick and vacation)
11 paid company holidays per calendar year (in addition to your PTO accrual)
Competitive 401(k) program, with a company match
Affordable and comprehensive health care for all full‑time team members (and some plan options for part‑timers as well)
A quarterly bonus plan program, plus an hourly rate of $19.38
A bright and inspiring work environment
Training and development opportunities aligned with great career path opportunities
A professional workplace community (business casual attire required)
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Other
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, disability, sex, sexual orientation, gender identity, military or veteran status, national origin or any other consideration protected by federal, state, or local law.
#J-18808-Ljbffr