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Crescent Hotels & Resorts

CONVENTION SERVICES MANAGER

Crescent Hotels & Resorts, Las Vegas, Nevada, us, 89105

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Compensation:

$65,000 to $70,000 per year

Crescent Hotels and Resorts is seeking an experienced Convention Services Manager for a brand‑new dual‑branded hotel, AC Hotel by Marriott Symphony Park and Element by Westin Symphony Park in Las Vegas. Managed by Crescent and part of the Marriott family, this role offers industry‑leading wages, a comprehensive benefits plan, 401(k) matching, flexible scheduling, and discounts at Crescent‑managed properties throughout North America. The position is ideal for a self‑motivated professional who thrives in a collaborative, supportive environment that values diversity and encourages personal growth.

Benefits:

Highly competitive wages

Exceptional benefit plan for eligible associates and their families

401(k) matching program for eligible associates

Flexible scheduling to allow focus on what is important to you

Discounts with Crescent managed properties in North America for you and your family members

What You Will Be Doing Each Day:

Book group events within the group booking parameters, ensuring seamless and accurate sales progress by following established process and procedures (Markets include weddings and social events).

Up‑sell products and services, closing the best opportunities for the property based on market conditions and property needs.

Meet and greet clients, conduct property tours, promote facilities and services, and answer client inquiries.

Close sales by collecting client deposits and signed contracts.

Confirm final billing accuracy prior to and process the final bill.

Call individual corporate clients by telephone to solicit annual, weekday, and weekend business.

Develop client menus, write contracts and letters, and organize all other arrangements related to social events and weddings.

Document contract details clearly and accurately into the property system.

Assist guests with equipment rentals, AV/technology, decorating, room set‑ups, etc.

Identify operational challenges associated with a group and determine how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions.

Ensure site inspections/visits; verify that the business is turned over properly and in a timely fashion for quality service delivery.

Does This Sound Like You?

Excellent interpersonal, sales, and customer‑service skills.

Minimum 2 years of Catering Sales Manager experience.

Candidate must be in the market.

Ability to work independently and self‑motivated.

Strong multi‑tasking and organizational skills.

Clear written and verbal communication skills.

Experience in wedding planning or other relevant market selling preferred.

Prior Hilton brand knowledge a plus.

Ability to communicate effectively with guests, management, and co‑workers.

Willingness and ability to work a varied schedule that may include nights, weekends and holidays.

Seniority level Mid Senior Level

Employment type Full Time

Job function Management

Industries Hospitality

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities "

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