Caesars Entertainment
Slots Supervisor (Caesars New Orleans)
Caesars Entertainment, New Orleans, Louisiana, United States, 70123
Slots Supervisor (Caesars New Orleans)
Caesars Entertainment
Job Summary Responsible for monitoring and supervising the daily casino floor operations on a specific shift for beverage and slots, ensuring that courteous and prompt service is provided by all employees.
Essential Job Functions
Directly responsible for training Slot Attendants and Beverage Servers, providing each with the knowledge and appropriate direction.
Exhibits sound decision‑making qualities, motivates personnel, and exhibits effective supervisory skills.
Possesses a thorough working knowledge of the various types of slot machines, their functions, malfunctions and payout schedules.
Responsible for all casino beverage functions and employees.
Possesses knowledge of the gaming rules and regulations.
Strives to build and maintain rapport with Slot players and handles customer disputes, aiming for customer satisfaction.
Identifies situations requiring management attention and uses discretion appropriately.
Observes, supervises and countersigns hand‑paid jackpots.
Familiar with federal currency transaction reporting guidelines.
Oversees all jackpots to ensure accurate execution of every transaction.
Completes daily personnel assignments and reassigns personnel on the floor based on business volume.
Observes all personnel in the performance of their duties.
Builds rapport and coordinates daily functions with support service departments.
Coordinates with Security to detect and prevent attempts to cheat or damage slot machines and to identify floor irregularities to the Slot Shift Manager.
Ensures timely and accurate evaluations are given to direct reports with appropriate development plans.
Acts as a role model, presents oneself as a credit to Caesars, and adheres to policies and attendance guidelines.
Qualifications
High school diploma required.
Strong supervisory and leadership skills with knowledge of casino rules and regulations.
Excellent verbal and written communication skills.
Previous knowledge or experience in Slot operations preferred; supervisory experience acceptable.
Ability to make quick decisions and train employees using manuals.
Team player with well‑groomed appearance.
Physical, Mental and Environmental Demands
Maneuver to all areas of the casino.
Lift up to 40 pounds; maneuver with bending, reaching, kneeling, twisting.
Walk and stand for long periods.
Work in fast‑paced, stressful situations.
Basic math skills.
Read, write, speak, and understand English.
Benefits
Free Downtown Team Member Parking
Discounted Monthly Bus Passes
Free Team Member Assistance Program
Discounted Hotel Room Rates
Discount Program within Caesars Partner Network
Fun and Free Team Member Events
Tuition & Student Loan Debt Repayment Assistance
First Time Homebuyer Program
Child Care Assistance Program
401k Matching
Gaming Permit Non-key
Equal Opportunity Employer Caesars New Orleans is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.
About Us Caesars New Orleans Casino & Hotel earned recognition as a City Business “Best Places to Work” honoree and was named “#1 Large Employer” in the New Orleans area by the “Times‑Picayune” Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.
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Caesars Entertainment
Job Summary Responsible for monitoring and supervising the daily casino floor operations on a specific shift for beverage and slots, ensuring that courteous and prompt service is provided by all employees.
Essential Job Functions
Directly responsible for training Slot Attendants and Beverage Servers, providing each with the knowledge and appropriate direction.
Exhibits sound decision‑making qualities, motivates personnel, and exhibits effective supervisory skills.
Possesses a thorough working knowledge of the various types of slot machines, their functions, malfunctions and payout schedules.
Responsible for all casino beverage functions and employees.
Possesses knowledge of the gaming rules and regulations.
Strives to build and maintain rapport with Slot players and handles customer disputes, aiming for customer satisfaction.
Identifies situations requiring management attention and uses discretion appropriately.
Observes, supervises and countersigns hand‑paid jackpots.
Familiar with federal currency transaction reporting guidelines.
Oversees all jackpots to ensure accurate execution of every transaction.
Completes daily personnel assignments and reassigns personnel on the floor based on business volume.
Observes all personnel in the performance of their duties.
Builds rapport and coordinates daily functions with support service departments.
Coordinates with Security to detect and prevent attempts to cheat or damage slot machines and to identify floor irregularities to the Slot Shift Manager.
Ensures timely and accurate evaluations are given to direct reports with appropriate development plans.
Acts as a role model, presents oneself as a credit to Caesars, and adheres to policies and attendance guidelines.
Qualifications
High school diploma required.
Strong supervisory and leadership skills with knowledge of casino rules and regulations.
Excellent verbal and written communication skills.
Previous knowledge or experience in Slot operations preferred; supervisory experience acceptable.
Ability to make quick decisions and train employees using manuals.
Team player with well‑groomed appearance.
Physical, Mental and Environmental Demands
Maneuver to all areas of the casino.
Lift up to 40 pounds; maneuver with bending, reaching, kneeling, twisting.
Walk and stand for long periods.
Work in fast‑paced, stressful situations.
Basic math skills.
Read, write, speak, and understand English.
Benefits
Free Downtown Team Member Parking
Discounted Monthly Bus Passes
Free Team Member Assistance Program
Discounted Hotel Room Rates
Discount Program within Caesars Partner Network
Fun and Free Team Member Events
Tuition & Student Loan Debt Repayment Assistance
First Time Homebuyer Program
Child Care Assistance Program
401k Matching
Gaming Permit Non-key
Equal Opportunity Employer Caesars New Orleans is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.
About Us Caesars New Orleans Casino & Hotel earned recognition as a City Business “Best Places to Work” honoree and was named “#1 Large Employer” in the New Orleans area by the “Times‑Picayune” Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.
#J-18808-Ljbffr