VCA Animal Hospitals
Overview
Are you looking to join a team that values your ability to make personal connections? Are you eager to provide a compassionate first contact to pet parents in need?
VCA Lynnfield by the Lake Animal Hospital
is seeking an
Experienced Client Service Representative
to join our full-time team!
We provide top-quality medical services, wellness exams, preventative care, vaccines, diagnostic services, ultrasounds, spays, neuters, dental procedures, and soft-tissue surgeries to the community. Our team is devoted to providing progressive medicine with compassion as a driving force, and we are eager to welcome a like-minded individual!
Why Join Us We create and support an inclusive work environment where you can focus on your career, your happiness, and the patients you serve. Below are some of the benefits of joining the VCA team!
Leadership opportunities
Access to the people and financial resources of a large veterinary community
WOOF University, offering an abundance of training in a variety of topics
Generous employee pet care discounts
Opportunities to give back through strong Shelter partnerships and VCA Charities
Compensation The salary range for this position is $17 - $19 / hour based on experience.
Role: Client Service Representative As the face of VCA Lynnfield by the Lake Animal Hospital, the Client Service Representative sets the tone for the practice by building and maintaining each customer's trust and confidence. The Client Service Representative is the pivot around which the hospital operates and is responsible for:
Customer service functions, including greeting visitors, answering telephones, and guiding clients and their pets to exam rooms
Scheduling and confirming appointments
Placing outbound calls for follow-ups and reaching out to prospective clients
Presenting and explaining fees, including processing payments
Recommending, selecting, and obtaining products and services, including prescriptions
Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (e.g., heartworm prevention, housebreaking, flea & tick control)
Managing medical records, charts, reports, and correspondence
Hospital maintenance (including removal of animal waste) and ensuring that the facility is neat and clean at all times both inside and outside
Requirements & Benefits Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts, and more.
Benefits information described here may not be inclusive of all benefits and is subject to change. The information in this position description indicates the general nature and level of work to be performed.
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.
Ready to be part of a team that feels like family? Apply today! We look forward to hearing from you soon.
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
#J-18808-Ljbffr
VCA Lynnfield by the Lake Animal Hospital
is seeking an
Experienced Client Service Representative
to join our full-time team!
We provide top-quality medical services, wellness exams, preventative care, vaccines, diagnostic services, ultrasounds, spays, neuters, dental procedures, and soft-tissue surgeries to the community. Our team is devoted to providing progressive medicine with compassion as a driving force, and we are eager to welcome a like-minded individual!
Why Join Us We create and support an inclusive work environment where you can focus on your career, your happiness, and the patients you serve. Below are some of the benefits of joining the VCA team!
Leadership opportunities
Access to the people and financial resources of a large veterinary community
WOOF University, offering an abundance of training in a variety of topics
Generous employee pet care discounts
Opportunities to give back through strong Shelter partnerships and VCA Charities
Compensation The salary range for this position is $17 - $19 / hour based on experience.
Role: Client Service Representative As the face of VCA Lynnfield by the Lake Animal Hospital, the Client Service Representative sets the tone for the practice by building and maintaining each customer's trust and confidence. The Client Service Representative is the pivot around which the hospital operates and is responsible for:
Customer service functions, including greeting visitors, answering telephones, and guiding clients and their pets to exam rooms
Scheduling and confirming appointments
Placing outbound calls for follow-ups and reaching out to prospective clients
Presenting and explaining fees, including processing payments
Recommending, selecting, and obtaining products and services, including prescriptions
Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (e.g., heartworm prevention, housebreaking, flea & tick control)
Managing medical records, charts, reports, and correspondence
Hospital maintenance (including removal of animal waste) and ensuring that the facility is neat and clean at all times both inside and outside
Requirements & Benefits Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts, and more.
Benefits information described here may not be inclusive of all benefits and is subject to change. The information in this position description indicates the general nature and level of work to be performed.
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.
Ready to be part of a team that feels like family? Apply today! We look forward to hearing from you soon.
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
#J-18808-Ljbffr