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OKANA Resort & Indoor Waterpark

Senior Food and Beverage Manager - Curveball Kitchen and Bullseye

OKANA Resort & Indoor Waterpark, Oklahoma City, Oklahoma, United States, 73116

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Overview

Senior Food and Beverage Manager – Curveball Kitchen and Bullseye Boardwalk Restaurants at OKANA Resort & Indoor Water Park (Pyramid Global Hospitality). This is a leadership role overseeing operations to ensure that service and food meet customer expectations. The position involves staff selection and training initiatives that support the resort’s service culture. OKANA is part of Pyramid Global Hospitality, a leading hospitality company committed to putting people first. About Our Property

OKANA Resort & Indoor Water Park is located along the Oklahoma River in the Horizons District of Oklahoma City. The property features a dynamic indoor waterpark, over 400 guest rooms and suites, a range of dining options, and extensive meeting and event spaces. Shape your career in the heart of Oklahoma City at OKANA. What You Will Have An Opportunity To Do

Shape your leadership and career experience by contributing to a supportive and collaborative work environment that encourages growth and fosters success. OKANA offers a distinctive atmosphere and opportunities for personal and professional growth. The Senior Food and Beverage role is to join our restaurant team in Curveball Kitchen and Bullseye Boardwalk Restaurants. What You Will Be Doing

Assist in achieving budgeted revenue and labor expenses. Demonstrate positive leadership characteristics to inspire employees to meet and exceed standards. Direct and maintain food handling in compliance with sanitation laws. Ensure compliance with Pyramid Global Hospitality policies and procedures. Investigate and resolve food quality and service complaints. Maintain work areas clean and organized. Maintain employee appearance standards in the food and beverage department. Maintain procedures for securing money and for the security of equipment. Manage in compliance with local, state, and federal laws and regulations. Help maximize food and beverage department profitability; monitor budget to ensure expenditures stay within limits. Promote employee empowerment and maintain high levels of employee satisfaction. Report unsafe conditions immediately. Select, train, supervise, develop, discipline and counsel employees in accordance with Pyramid Global Hospitality policies and procedures. Complete other duties as assigned by supervisor, including cross training. Implement and maintain local and corporate sales and marketing plans. Perform in the capacity of any position supervised when needed. Respond to all food and beverage-related guest correspondence. Review daily food specials for presentation, quality and pricing. Assist in scheduling liquor liability training. Assist managers in lowering attrition and conducting/attending departmental meetings. Conduct performance appraisals and help develop short and long-term financial operating plans. Implement and maintain incentive programs; help maintain inventory control. Maintain MSDS procedures according to OSHA and procedures for credit control and handling financial transactions. Develop menu concepts for restaurants and lounges; participate in annual budget development. What Are We Looking For? / What You Bring To The Role

Bachelor's degree in hospitality management or related field preferred. 4+ years of experience in restaurant management, including independent restaurants. Previous experience in high-volume multi-restaurant and bar environments. Excellent customer service skills. Successful track record in training and leadership. Read, write, and speak English fluently; clear and concise communication with guests and staff. Good financial acumen to understand and impact results from a sales and cost-control perspective. Sound time management skills. Maintain all relevant Food & Beverage certifications. Compensation & Equal Opportunity

Pyramid Global Hospitality is an Equal Opportunity Employer. Actual compensation packages are based on factors such as skill set, years of experience, certifications, and location. This document describes the general nature and level of work required and is not an all-encompassing list of responsibilities, duties, and skills. We celebrate diversity and are committed to creating an inclusive environment for all employees. Note: This document may describe the general nature and level of work required. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. Additional

About the role and compensation figures, seniority level, and employment type are described for internal alignment. This posting may include references to other roles or locations (e.g., Waterpark Outlets) as part of the broader OKANA and Pyramid Global Hospitality family. Referrals increase your chances of interviews.

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