Gateway Services Inc.
Join to apply for the
Sales Account Manager
role at
Gateway Services Inc.
The Sales Account Manager (SAM), reporting to the Regional Sales Manager, acquires new business and nurtures existing customer relationships. The SAM maintains and develops existing customers through high levels of service to expand and strengthen the relationship, and identifies, qualifies, and supports upsell opportunities. In addition, the SAM acquires new business within an assigned territory. As a vital member of the sales team, this role focuses on strategic planning, administration, and optimizing revenue within the territory.
Responsibilities Sales Activities
Meet or exceed minimum sales activity requirements set by the company.
Achieve or surpass revenue and customer retention goals.
Meet or exceed Book of Business growth targets for the territory.
Aggressively sell Gateway services to prospective customers in a specific territory.
Adopt and expertly use the provided CRM tools to manage and track customer interactions.
Continuously sell all products and services offered by Gateway or affiliated companies.
Collaborate with the sales and operations team to develop effective sales and service strategies.
Proactively conduct outbound customer outreach calls weekly.
Maintain a high‑profile presence in the market through client care visits.
Account Management
Develop and maintain existing customer relationships through ethical and appropriate methods.
Identify Key Accounts with declining revenue and formulate retention strategies.
Conduct strategic account reviews with all assigned customers regularly.
Ensure timely follow‑up on all account issues for Key Accounts.
Organize sales activities and utilize geocoding to maximize productive time.
Market Analysis and Reporting
Develop an annual sales and marketing strategy to accomplish sales goals and budget.
Monitor and anticipate competitive activity to position Gateway or affiliated company as the preferred vendor.
Complete standard weekly and quarterly reports and any ad hoc reporting requests.
Customer Service
Liaise with customers to understand their requirements for current and upcoming products and services.
Handle and respond to all customer problems and inquiries expediently and in the best interest of both the customer and the company.
Debrief on any Key Account service issues with the appropriate Operations team members.
Understand the unique needs and challenges of each veterinary clinic and tailor our services to meet those requirements.
Qualifications
Previous industry experience, including familiarity with veterinarian clinics or the vet industry.
3+ years of account management or equivalent in‑hospital experience.
Understanding and application of account management skills.
Post‑secondary education, preferably in business or sales and marketing.
Proficiency in Microsoft Office suite and strong internet skills.
Comfortable working toward Key Performance Indicators (KPIs).
Clean driver’s record and access to a vehicle.
Skills & Abilities Communication Skills
Excellent oral communication skills, comfortable in presenting complex topics to industry experts.
Strong written communication abilities, able to express ideas through e‑mails, reports, memos, etc.
Active listening skills and the ability to understand and apply the oral communications of others.
Personal Motivation
Self‑starter with initiative and internal motivation.
Maintains integrity and organizational norms.
High energy and stamina with a sense of urgency.
Effective stress management and commitment to success.
Positive attitude and enthusiasm.
Strong organizational and time management skills.
Tenacious and resilient in pursuing sales objectives.
Independence and continuous self‑improvement.
Interpersonal Skills
Team player, willing to assist others.
Demonstrates sensitivity, empathy, and reliability.
Persuasive with keen sense of judgment.
Decisive and creative problem‑solver.
Maintains a professional appearance and demeanor.
Working Conditions
Mobility to drive a vehicle for business needs.
Ability to sit for up to eight hours per day; walk for up to four hours per day.
Proficient in operating a personal computer.
Regular communication over the phone with customers and colleagues.
Up to 50% travel (overnight) as required.
May occasionally be exposed to elevated noise or heat levels when visiting a Care Center.
Lifting or moving up to 50 lbs. may be required.
Some weekend work to meet hard deadlines or attend industry conferences.
Additional Information
Seniority level:
Mid‑Senior level
Employment type:
Full‑time
Job function:
Sales and Business Development
Industry:
Veterinary Services
If you are a driven relationship‑builder who thrives in a fast‑paced, consultative sales environment and is passionate about delivering value to veterinary partners, this role offers the opportunity to make a meaningful impact. As a Sales Account Manager at Gateway, you will shape customer success, drive growth, and strengthen our presence within the veterinary community. Join us and be part of a team that values integrity, performance, and long‑term partnerships.
Referrals increase your chances of interviewing at Gateway Services Inc. by 2x.
#J-18808-Ljbffr
Sales Account Manager
role at
Gateway Services Inc.
The Sales Account Manager (SAM), reporting to the Regional Sales Manager, acquires new business and nurtures existing customer relationships. The SAM maintains and develops existing customers through high levels of service to expand and strengthen the relationship, and identifies, qualifies, and supports upsell opportunities. In addition, the SAM acquires new business within an assigned territory. As a vital member of the sales team, this role focuses on strategic planning, administration, and optimizing revenue within the territory.
Responsibilities Sales Activities
Meet or exceed minimum sales activity requirements set by the company.
Achieve or surpass revenue and customer retention goals.
Meet or exceed Book of Business growth targets for the territory.
Aggressively sell Gateway services to prospective customers in a specific territory.
Adopt and expertly use the provided CRM tools to manage and track customer interactions.
Continuously sell all products and services offered by Gateway or affiliated companies.
Collaborate with the sales and operations team to develop effective sales and service strategies.
Proactively conduct outbound customer outreach calls weekly.
Maintain a high‑profile presence in the market through client care visits.
Account Management
Develop and maintain existing customer relationships through ethical and appropriate methods.
Identify Key Accounts with declining revenue and formulate retention strategies.
Conduct strategic account reviews with all assigned customers regularly.
Ensure timely follow‑up on all account issues for Key Accounts.
Organize sales activities and utilize geocoding to maximize productive time.
Market Analysis and Reporting
Develop an annual sales and marketing strategy to accomplish sales goals and budget.
Monitor and anticipate competitive activity to position Gateway or affiliated company as the preferred vendor.
Complete standard weekly and quarterly reports and any ad hoc reporting requests.
Customer Service
Liaise with customers to understand their requirements for current and upcoming products and services.
Handle and respond to all customer problems and inquiries expediently and in the best interest of both the customer and the company.
Debrief on any Key Account service issues with the appropriate Operations team members.
Understand the unique needs and challenges of each veterinary clinic and tailor our services to meet those requirements.
Qualifications
Previous industry experience, including familiarity with veterinarian clinics or the vet industry.
3+ years of account management or equivalent in‑hospital experience.
Understanding and application of account management skills.
Post‑secondary education, preferably in business or sales and marketing.
Proficiency in Microsoft Office suite and strong internet skills.
Comfortable working toward Key Performance Indicators (KPIs).
Clean driver’s record and access to a vehicle.
Skills & Abilities Communication Skills
Excellent oral communication skills, comfortable in presenting complex topics to industry experts.
Strong written communication abilities, able to express ideas through e‑mails, reports, memos, etc.
Active listening skills and the ability to understand and apply the oral communications of others.
Personal Motivation
Self‑starter with initiative and internal motivation.
Maintains integrity and organizational norms.
High energy and stamina with a sense of urgency.
Effective stress management and commitment to success.
Positive attitude and enthusiasm.
Strong organizational and time management skills.
Tenacious and resilient in pursuing sales objectives.
Independence and continuous self‑improvement.
Interpersonal Skills
Team player, willing to assist others.
Demonstrates sensitivity, empathy, and reliability.
Persuasive with keen sense of judgment.
Decisive and creative problem‑solver.
Maintains a professional appearance and demeanor.
Working Conditions
Mobility to drive a vehicle for business needs.
Ability to sit for up to eight hours per day; walk for up to four hours per day.
Proficient in operating a personal computer.
Regular communication over the phone with customers and colleagues.
Up to 50% travel (overnight) as required.
May occasionally be exposed to elevated noise or heat levels when visiting a Care Center.
Lifting or moving up to 50 lbs. may be required.
Some weekend work to meet hard deadlines or attend industry conferences.
Additional Information
Seniority level:
Mid‑Senior level
Employment type:
Full‑time
Job function:
Sales and Business Development
Industry:
Veterinary Services
If you are a driven relationship‑builder who thrives in a fast‑paced, consultative sales environment and is passionate about delivering value to veterinary partners, this role offers the opportunity to make a meaningful impact. As a Sales Account Manager at Gateway, you will shape customer success, drive growth, and strengthen our presence within the veterinary community. Join us and be part of a team that values integrity, performance, and long‑term partnerships.
Referrals increase your chances of interviewing at Gateway Services Inc. by 2x.
#J-18808-Ljbffr