LCS
Sales Training and Performance Project Manager
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Sales Training and Performance Project Manager
role at
LCS
The Sales Training and Performance Project Manager is responsible for developing, managing and delivering a variety of sales training initiatives, tools and resources to support the success of the sales organization. This position is key to ensuring that sales teams are equipped with the skills, knowledge and resources necessary to achieve high performance. This role includes overseeing Salesforce CRM adoption and usage, participating in the development and delivery of sales training programs, developing sales tools and supporting performance initiatives by using data and insights to create a culture of continuous improvement.
What You’ll Do
Design, develop and deliver Salesforce CRM training, tools and resources to ensure sales teams are proficient in using the system.
Oversee Salesforce CRM usage within the sales organization, communicate best practices and provide training and support related to updates, integrations and special projects.
Act as a sales trainer and coach, offering guidance and support to sales teams to improve skills and performance.
Create and maintain high-quality training materials, presentations and documentation.
Monitor and assess the effectiveness of training programs to ensure measurable improvements in sales performance.
Lead the development and management of essential sales tools to support the sales process, ensuring they are current and aligned with best practices.
Develop content for the online learning system and the monthly marketing and sales newsletter, ensuring relevant, engaging and actionable information is shared with the sales teams.
In partnership with the Data Analytics Team, project manage lead scoring initiatives, including developing training materials, overseeing the rollout of the tool to new users and tracking its effectiveness.
Oversee the use of video coaching tools to support continuous improvement of sales performance, providing regular feedback and coaching.
What We’re Looking For
Bachelor’s degree in marketing, sales, communications, business or related field, or equivalent experience.
Minimum of 4–6 years of related experience.
Ability to facilitate both in‑person and virtual training for small and large groups.
Proficiency in instructional design techniques, especially those aligned with adult learning principles.
Strong understanding of how to measure the success of sales with a focus on driving measurable results.
Excellent organizational skills, with the ability to manage multiple projects and priorities while maintaining a focus on results.
Strong focus on customer service, ensuring that training programs meet the needs of the sales teams and support the organization’s culture of hospitality.
High level of competency with Microsoft Office Suite (Teams, Outlook, PowerPoint, Excel) and familiarity with other relevant training technologies and tools.
High level of proficiency with Salesforce.
Experience in the senior living industry or in a sales training role preferred.
Why Join Us
Industry Leader.
Inclusive & collaborative culture.
Top Workplace USA.
Top Workplace Iowa.
Charity and community involvement.
Outstanding advancement opportunities.
Ongoing career development.
Benefits
Competitive pay, great benefits and vacation time. We are an equal opportunity employer with benefits including medical, dental, life insurance, disability, 401(k) with company match and paid parental leave.
LCS is an equal opportunity employer.
#J-18808-Ljbffr
Sales Training and Performance Project Manager
role at
LCS
The Sales Training and Performance Project Manager is responsible for developing, managing and delivering a variety of sales training initiatives, tools and resources to support the success of the sales organization. This position is key to ensuring that sales teams are equipped with the skills, knowledge and resources necessary to achieve high performance. This role includes overseeing Salesforce CRM adoption and usage, participating in the development and delivery of sales training programs, developing sales tools and supporting performance initiatives by using data and insights to create a culture of continuous improvement.
What You’ll Do
Design, develop and deliver Salesforce CRM training, tools and resources to ensure sales teams are proficient in using the system.
Oversee Salesforce CRM usage within the sales organization, communicate best practices and provide training and support related to updates, integrations and special projects.
Act as a sales trainer and coach, offering guidance and support to sales teams to improve skills and performance.
Create and maintain high-quality training materials, presentations and documentation.
Monitor and assess the effectiveness of training programs to ensure measurable improvements in sales performance.
Lead the development and management of essential sales tools to support the sales process, ensuring they are current and aligned with best practices.
Develop content for the online learning system and the monthly marketing and sales newsletter, ensuring relevant, engaging and actionable information is shared with the sales teams.
In partnership with the Data Analytics Team, project manage lead scoring initiatives, including developing training materials, overseeing the rollout of the tool to new users and tracking its effectiveness.
Oversee the use of video coaching tools to support continuous improvement of sales performance, providing regular feedback and coaching.
What We’re Looking For
Bachelor’s degree in marketing, sales, communications, business or related field, or equivalent experience.
Minimum of 4–6 years of related experience.
Ability to facilitate both in‑person and virtual training for small and large groups.
Proficiency in instructional design techniques, especially those aligned with adult learning principles.
Strong understanding of how to measure the success of sales with a focus on driving measurable results.
Excellent organizational skills, with the ability to manage multiple projects and priorities while maintaining a focus on results.
Strong focus on customer service, ensuring that training programs meet the needs of the sales teams and support the organization’s culture of hospitality.
High level of competency with Microsoft Office Suite (Teams, Outlook, PowerPoint, Excel) and familiarity with other relevant training technologies and tools.
High level of proficiency with Salesforce.
Experience in the senior living industry or in a sales training role preferred.
Why Join Us
Industry Leader.
Inclusive & collaborative culture.
Top Workplace USA.
Top Workplace Iowa.
Charity and community involvement.
Outstanding advancement opportunities.
Ongoing career development.
Benefits
Competitive pay, great benefits and vacation time. We are an equal opportunity employer with benefits including medical, dental, life insurance, disability, 401(k) with company match and paid parental leave.
LCS is an equal opportunity employer.
#J-18808-Ljbffr