Podium
At Podium, our mission is to arm every local business with a complete platform and outcome‑driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money.
Responsibilities
Design AI agent experiences across voice, text, and CRM – how our agents sound on calls, hand off to humans, and handle failures
Invent interaction patterns for AI‑first workflows – how service advisors review what happened overnight, intervene mid‑conversation, train new scenarios
Prototype in code using Cursor, Claude Code, or similar – the best ideas come from building, not just mockups
Ship fast and iterate with in‑person customer feedback – we work on‑site with customers, you’ll be embedded building alongside them
Work directly across product, engineering, and customers without clear handoffs or defined lanes
Qualifications
3+ years designing products people use daily at work (developer tools, technical products, or enterprise software preferred)
Experience with conversational interfaces, voice UX, or AI agents – or deep thinking about human‑AI collaboration
Comfortable prototyping in code and shipping scrappy to validate before perfecting
Understand local businesses care about outcomes (booked appointments) not your Figma file
Eager to use AI coding tools and comfortable with design/engineering blurring
Background in automotive, home services, or healthcare a plus
Culture We enjoy the ride – fulfilled by working hard and winning as a team. We don’t have relaxed standards or easy jobs.
How we work
Extreme urgency – speed is a competitive advantage
Optimize for the customer – all decisions center on helping them win
Go to the source – sit in dispatch centers, understand root causes
Extreme ownership – proactively identify challenges and solve problems
Early input, better output – seek feedback at lowest investment stage
Impact over activity – focus on outcomes that move the needle
Always above the bikeshop – we’re scrappy and treat resources like our own
Benefits
Work in this building in Lehi, UT 5 days a week
Open and transparent culture
Life insurance, long and short‑term disability coverage
Paid maternity and paternity leave
Fertility benefits
Generous vacation time, plus three 4‑day summer holiday weekends
Excellent medical, dental, and vision benefits
401k plan
Bi‑annual swag drops with cool Podium gear and apparel
A stellar HQ (Utah) gym with local professional coaches and classes offered
Onsite HQ (Utah) child care center, subsidized for employees
#J-18808-Ljbffr
Responsibilities
Design AI agent experiences across voice, text, and CRM – how our agents sound on calls, hand off to humans, and handle failures
Invent interaction patterns for AI‑first workflows – how service advisors review what happened overnight, intervene mid‑conversation, train new scenarios
Prototype in code using Cursor, Claude Code, or similar – the best ideas come from building, not just mockups
Ship fast and iterate with in‑person customer feedback – we work on‑site with customers, you’ll be embedded building alongside them
Work directly across product, engineering, and customers without clear handoffs or defined lanes
Qualifications
3+ years designing products people use daily at work (developer tools, technical products, or enterprise software preferred)
Experience with conversational interfaces, voice UX, or AI agents – or deep thinking about human‑AI collaboration
Comfortable prototyping in code and shipping scrappy to validate before perfecting
Understand local businesses care about outcomes (booked appointments) not your Figma file
Eager to use AI coding tools and comfortable with design/engineering blurring
Background in automotive, home services, or healthcare a plus
Culture We enjoy the ride – fulfilled by working hard and winning as a team. We don’t have relaxed standards or easy jobs.
How we work
Extreme urgency – speed is a competitive advantage
Optimize for the customer – all decisions center on helping them win
Go to the source – sit in dispatch centers, understand root causes
Extreme ownership – proactively identify challenges and solve problems
Early input, better output – seek feedback at lowest investment stage
Impact over activity – focus on outcomes that move the needle
Always above the bikeshop – we’re scrappy and treat resources like our own
Benefits
Work in this building in Lehi, UT 5 days a week
Open and transparent culture
Life insurance, long and short‑term disability coverage
Paid maternity and paternity leave
Fertility benefits
Generous vacation time, plus three 4‑day summer holiday weekends
Excellent medical, dental, and vision benefits
401k plan
Bi‑annual swag drops with cool Podium gear and apparel
A stellar HQ (Utah) gym with local professional coaches and classes offered
Onsite HQ (Utah) child care center, subsidized for employees
#J-18808-Ljbffr