Front Desk Guest Experience Lead

A luxury hotel chain in Durham is seeking a Front Desk Supervisor to manage the front office and valet operations. The ideal candidate will ensure excellent guest service, handle complaints, and oversee staff performance. Responsibilities include greeting guests during check-in, managing revenue transactions, and fostering positive customer relations. This full-time position requires a mid-senior level experience in hospitality management, along with strong communication skills and a friendly demeanor. #J-18808-Ljbffr