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ProSmile

Dental Practice Manager

ProSmile, Trenton, New Jersey, United States

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Dental Practice Manager Location: Hazlet, NJ (Posted 3 days ago)

Salary: $60,000.00-$65,000.00

Company Overview ProSmile is one of the fastest‑growing dental organizations, with a vast network of multi‑specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top‑tier dentists committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training.

Position Summary The Dental Practice Manager plays a pivotal role in ensuring the smooth and efficient operation of the dental practice. Responsible for overseeing administrative tasks, financial management, and staff coordination, the manager serves as a central point of contact for internal team members and external stakeholders. Duties include managing schedules, handling patient inquiries, maintaining records, and implementing office policies. The manager collaborates with dentists and other staff to optimize patient care delivery and enhance the overall patient experience. Exceptional organizational, communication, and leadership skills are essential for success in this role.

Duties And Responsibilities

Serve as an office facilitator for all personnel, acting as liaison between office and corporate and providing positive leadership

Supervise all treatment support systems and patient flow sequencing

Maintain collection controls and systems

Monitor overall office expenses

Oversee daily closeout functions and daily deposit with the corporate office

Evaluate work performance of subordinates and mentor, counsel, and provide discipline when necessary

Perform miscellaneous job‑related duties as assigned

Qualifications

5+ years’ work experience in a dental or medical office with at least 1+ years as supervisor or management level with direct reports required

Strong customer service orientation towards patients and staff

Easily able to learn new technologies and systems required

Ability to work in a fast‑paced environment

Requires flexibility in scheduling, including evenings and weekends as needed

Experience using Outlook, Word, Excel required

High School diploma or GED required

Knowledge And Skills / Expected Competencies

Strong customer service orientation towards patients and staff

Easily able to learn new technologies and systems as required

Strong communication and interpersonal skills

Ability to review critical issues, solve problems, and create action plans

Ability to develop and implement new approaches to improve processes, procedures, and the general work environment

Excellent organization, prioritization, follow‑up, analytical and time‑management skills, with ability to handle multiple priorities and deadlines

Ability to use independent judgement and manage and impart confidential information

Benefits Summary

Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible‑sharing, and national provider networks

Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options

Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits

Flexible Spending & Health Savings Accounts: Pre‑tax savings accounts for medical, dependent care, and healthcare expenses

Life & Disability Insurance: Employer‑paid basic life and AD&D insurance, with voluntary life, short‑term, and long‑term disability plans

Additional Perks

Employee Assistance Program (EAP)

Identity Theft & Fraud Protection

Legal Support Services

Discount Programs (including pet insurance, travel, theme parks, electronics, etc.)

Wellness Programs

Financial Wellness and Planning Tools

Physical / Mental Demands and Work Environment The physical demands involve standing, walking, using hands and arms to operate office equipment (PC, telephone, file cabinets, copier, fax machine, printer) and occasionally lifting or moving 10 to 25 pounds. Specific vision abilities required include close vision and ability to adjust focus. The employee may need to travel to healthcare practices. The work environment noise level is usually low to moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Employment ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color and persons with non‑traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. We value diversity, inclusion, and equity as matters of fairness and effectiveness.

Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining a safe environment for our team and patients. Employees are required to wear personal protective equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.

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