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America's CAR-MART, Inc.

Service Advisor

America's CAR-MART, Inc., Tyler, Texas, United States, 75701

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America's Car-Mart is seeking a dynamic and self‑motivated Service Advisor to join our friendly team. If you have previous experience in automotive service, excellent customer service skills, and a passion for creating positive customer experiences, we want to hear from you. As a part of our team, you will have the opportunity to interact with diverse customers, showcase your creativity, and contribute to our success. Join a company recognized by Forbes as one of America's Best Mid‑Size Employers!

Duties and Responsibilities

Determines need for repairs by road test, by use of mechanical testing devices, by questioning customer about vehicle's performance, or by visual inspection of vehicle.

Estimates cost of repair and works within budget.

Maintains a detailed repair log with costs of parts and labor for repaired vehicles.

Reviews work tickets and turns in invoices to Office Manager to ensure payment in a timely manner.

Directly supervises the mechanic.

Shops for parts online or local vendors.

Communicates repair issues with Manager and customers.

Inspects new inventory vehicles.

Compares shops to find the lowest repair costs, protecting company interests.

Other duties and responsibilities as assigned by your direct manager.

Follows company policies and procedures and supports company mission, vision, values, and standards of ethics.

Daily attendance required to ensure all duties are completed in a timely fashion.

Benefits

Medical Plan

Dental Plan

Vision Plan

Life Insurance Plan

401(K) with employer match

Stock Purchase Plan

Paid Time Off

Career Path Opportunities for advancement

America's Car-Mart is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and local laws.

Employment is contingent upon your pre‑employment background review, drug test, satisfactory MVR, and any state or local requirements for necessary licensure, as applicable.

Location: Tyler, TX. Salary: $41,000–$56,000.

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