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First Watch Restaurants

Restaurant Operations Manager

First Watch Restaurants, St. Petersburg, Florida, United States, 33739

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Our YOU FIRST Philosophy

In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That’s where our YOU FIRST culture begins - each day, we put our employees first and strive to make them happy. They are empowered with an independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their customers. In fact, we like to say, we love our employees more than bacon. And that says a lot.

Perks (and not just the coffee!)

One Shift - No Night Shifts. Ever.

Opportunity to grow your career with a great company and great people!

24/7 Employee Assistance Program

401(K) Retirement Savings Program (must be employed for 60 days and must be 21 years of age to participate)

As a Restaurant Operations Manager, you will be eligible for quarterly bonus payment based on restaurant's performance.

Life Insurance

Short Term Disability

Long-Term Disability

Dental

Vision

Health Insurance

Bright Horizon - back up child and elder care

Spot Insurance

Supplemental Insurance (accident, critical illness, indemnity)

Meal Discount

Complimentary premium access to the Calm App, plus 5 gift subscriptions

Unlimited access to medical and behavioral telemedicine through Cirrus MD

Tuition Reimbursement & High School Diploma Program

Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto event tickets & more)

Childcare Discount Program

Paid Time Off (PTO)

Employees must enroll within 30 days for hire and the benefits begin the 1st of the month following 60 days of employment

Responsibilities

Learns and supports our You First culture and core values.

Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards.

Understands that we source great food for a reason and that our recipes must be followed.

Knows the restaurant sales and traffic goals - and works to exceed them.

Coaches and implements the First Watch Five Steps of Service at every table.

Understands the background story of our 10 Commitments - and puts them into action.

Responds with a sense of urgency to both customer and employee concerns.

Communicates and takes immediate ownership of repair and maintenance issues.

Is certified in food safety - and identifies and coaches in all areas of safe food handling.

Is continuously scouting for and interviewing candidates to join our team.

Keeps our company assets secure; including computers, point of sale, security systems and equipment.

Understands the key responsibilities of every position in the restaurant.

Puts an immediate stop to any inappropriate behavior, investigating as needed.

Trains, coaches, and develops team members daily.

Recognizes performance that goes above and beyond.

Accounts for all daily revenues and deposits.

Completes our admin duties - and gets required paperwork on time.

First Watch is the leading Daytime Dining concept serving made‑to‑order breakfast, brunch and lunch using the freshest ingredients available. Guided by its “Follow the Sun” culinary philosophy, First Watch's chef-driven menu rotates five times a year featuring the highest‑quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid’s meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local “Best Breakfast” and “Best Brunch” awards, First Watch was voted 2025’s #1 Best Breakfast by Newsweek’s Readers’ Choice Awards and was also named 2025 and 2024’s #1 Most Loved Workplace® in America by the Best Practice Institute. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit www.firstwatch.com.

Equal Opportunity Employer

– In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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